求人について
職責
Key Objectives Roles & Responsibilities Proactively ideate, plan and execute high-impact client experience events and in-store animations to amplify the LVMS vision and brand desirability Establish and maintain strong, personalized relationships with VICs, consistently delivering exceptional and memorable client experiences Develop and implement innovative sales and experience strategies to exceed revenue and client development targets Collaborate closely with Client team, Events, and other cross-functional teams as well as external partners to design elevated, immersive brand experiences Represent Louis Vuitton at high-profile events and build a strong network within the luxury ecosystem to increase brand presence Lead initiatives to enhance client satisfaction, loyalty, and lifetime value through elevated service excellence and experience innovation Ensure consistent application of the Maison’s standards across all activations and touchpoints, maintaining quality control and brand equity Stay informed of market trends and competitor activities; identify new business opportunities and propose strategic actions for continuous improvement Drive client segmentation, profiling and targeted actions to recruit new high-potential clients and deepen relationships with existing ones Manage budgets, monitor ROI and profitability of all actions in collaboration with event team Act as a passionate brand ambassador at all times across internal and external interactions Proactively promote the Louis Vuitton image, values, services, and products through client meetings, public-facing events, and in-store interactions Champion client loyalty by engaging directly with clients and ensuring they feel uniquely connected to the Maison
その他の情報
Requirements Experience: 10-12 years in luxury retail or hospitality, with a strong background in private client relations and high-touch experience planning Education: Bachelor’s degree Language: Business level of English ________________________________________ Skillsets and Personality Deep understanding of the luxury market and excellence in client experience standards Strong leadership to inspire and guide internal teams and clienteling initiatives Ability to influence and collaborate effectively with diverse stakeholders across multiple functions Proven expertise in Client Development, CRM and Clienteling within a prestigious luxury environment Open-minded, proactive, and solutions-oriented with a creative mindset Energetic and dynamic, with a collaborative team spirit Entrepreneurial and agile in facing challenges and seizing new opportunities Strong curiosity for innovation and a constant drive to push the boundaries of luxury client experience