Poste
As a Field Coach Trainer your mission is to support and develop retail teams in delivering the client experience. Through local execution of corporate strategy, you will train and coach client advisors to become ambassadors of Brand culture, values and products. Your role is to partner up with Store Managers to deliver the training path, enable retail teams to enhance client experience and develop skills to engage our Client.
Missions
As part of the training team, you translate and execute the corporate training strategy throughout Central Europe, partnering with Store Managers. Based in Bucharest you will often travel to Budapest and define the roll-out plan to best contribute to business growth, answering to the needs of the stores through selling skills, product training and active coaching. You will spend about most of your time in stores, between coaching and in-store training in small groups. You will support Store Managers in building individual coaching plans after performing gap analysis of their teams, and in coaching their teams on selling skills through coaching the coach. Coaching and training at the heart of team performance : Facilitate on-boarding of new comers :
Profil
We're seeking a dynamic individual with a passion for luxury, a talent for coaching, and a natural ability to connect with people. The ideal candidate will possess the following key strengths: