Your key responsibilities
- Recruit, inspire and empower your team to achieve excellence in performance and client experience.
- Identify and nurture individual development needs, ensuring continuous training and growth.
- Deliver regular, thoughtful performance evaluations to support long-term success.
- Act as an ambassador, fostering a positive and inclusive environment aligned with Louis Vuitton values.
Client experiences excellence
- Guide the team in delivering a refined selling ceremony rooted in savoir-faire and emotional connection.
- Monitor client feedback and implement improvements to further enhance satisfaction.
- Cultivate a true client-centric mindset through coaching, tools and data-driven insights.
Product expertise & sales performance
- Maintain a good understanding of the Louis Vuitton universe, our collections, craftsmanship and heritage.
- Ensure optimal product assortment and flawless visual representation in collaboration with Merchandising and Visual Merchandising.
- Drive sales performance by setting smart objectives, analyzing results and implementing strategic actions and close collaboration with the Store Manager and internal business partners.
- Identify growth opportunities for your business by follow trends and market developments and anticipate accordingly.
Operational excellence
- Oversee daily operations in partnership with the Operations Manager, including inventory, shipping, and product flow.
- Ensure a pristine, organized and visually inspiring environment that reflects the Louis Vuitton spirit.
- Maintain full compliance with Maison policies, procedures and local regulations.
