Stock Management
- Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)
- Manage the delivery operations, preparing and replenishing stock quickly and accurately
- Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
- Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs
After Sales Services
- Approach After Sales Services as a Client relationship opportunity and provide the best Client experience
- Handle Client repair requests, manage the repair process and Client follow-up
- Manage and ensure quality issues are properly dealt with
Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team
- Assist Management in daily operations: floor management, stock operations, and opening / closing duties
- Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of newcomers
- Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed
General Duties
- Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
- According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
- Develop the highest Brand and product knowledge
- Respect Louis Vuitton Brand standards in terms of grooming and behaviour
