Inventory Management
- Manage inventory in an efficient, clean, secure and organized fashion.
- Manage front of house and back of house stock organization to ensure efficiency to drive business
- Manage the preparation, completion and reconciliation of all inventories and cycle counts. In addition, will serve as point person lo guide and train store teams on the process as needed.
- Manage and the execution inventory adjustments to maintain accurate stock levels.
- Ensure that all Company compliance directives, inclusive of inter-store transfers, pullbacks, and client orders.
- Ensure bin management is being executed in accordance to Company policies.
- Oversee the shipping and receiving lifecycle and maintain collaborative relationships with regional and corporate partners.
- Partner with the Risk Management department to reduce potential product loss.
Store Facility & Systems
- Manage maintenance of the store facility, including management of the following functions; housekeeping, lighting, electrical, utilities, store decor, fixtures, furniture, merchandise and props, cleaning and repairs.
- Manage vendor relationships, including approval of work and invoices.
- Coordinate with Store Planning on minor works and renovation.
- Maintain and update all required permits and inspection certificates pertaining to the store's security and safety and supervise all related inspections.
- Manage and ensure organization of all back of house areas, stockrooms, maintenance rooms, alterations areas, rest rooms, and hold areas.
- Manage and ensure that the store's technological devices are functioning properly and partnering with IT as necessary to resolve and troubleshoot open tickets.
- Manage maintenance of exterior condition of the store; appearance, sidewalks, windows, awnings, etc, and partnering with mall or host store as necessary.
Policies and Procedures
- Understand, abide by and enforce all operational policies and procedures as outlined by Internal Control.
- Ensure that all policies and procedures are kept current and organized and shared with all members of the staff.
- Recommend and implement changes to operations policies and procedures as needed.
Service Excellence
- Ensure teams are upholding the highest standards in preparing and packaging client merchandise.
- Responsible for all aspects of the client delivery process inclusive of communication updates to clients and troubleshooting of missing deliveries.
- Manage escalated client needs as necessary.
Team Management and Development
- Ensure your team delivers the Louis Vuitton Promise to every internal and external Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes.
- Support your team with consistent coaching, identify their development and training needs, and partner with regional partners to tailor individual development plans.
- Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager.
- Set individual and team goals; proactively assess and manage performance against expectations.
- Manage and motivate the team to support the business: create a positive and harmonious work environment, foster cooperation within the team and between managers
- Ensure all HR paperwork is submitted correctly and in a timely manner.
- Communicate and enforce timekeeping policies and procedures.
- Manage and ensure training on all operational procedures, as well as retail and communication systems.
