求人について
As the Facility & Security Manager at the multi-story flagship store at Shinsegae The Reserve, you will be responsible for coordinating the seamless operation, safety, security and maintenance of all building infrastructure and services within the premises. Reporting to the Operations Director, this role serves as a critical liaison between our teams and the department store, which owns and manages the core building infrastructure. You will ensure our operational standards are upheld through strong coordination, vendor oversight, and proactive issue resolution.
職責
Serve as the primary point of contact for facility-related matters. F&C team coordinates daily operations of HVAC, Electrical, lighting, elevators, plumbing, water, fire systems and security systems (including CCTV, Access Control, E.A.S., Alarm intrusion system, Alarm monitoring, safes, keys), in partnership with the department store. Oversee preventive and corrective actions on tenant-responsible areas. Ensure proper visitors & vendors (including deliveries) access control management protocols.
Ensure compliance with safety regulations, fire codes, and internal operational procedures. Organize drills, audits, and risk-prevention initiatives. Act as liaison with local fire and regulatory authorities.
Directly supervise F&C Sr. Specialist and outsourced staff across key service functions such as security guards and cleaners. Oversee service quality, manage schedules, and provide on-site leadership to ensure alignment with luxury service standards, while also handling contract creation, renewal, and termination.
Act as the key interface between our brand and the department store’s facility management team to resolve structural issues, coordinate repairs, and plan infrastructural changes or events.
Partner with Retail, F&B, and Visual Merchandising teams to ensure facility readiness for store events, floor reconfigurations, and seasonal adjustments.
Track utility consumption, manage minor repairs, and support energy-saving and waste-reduction initiatives without disrupting business operations.
概要
Requirements Preferred Qualifications