Drive the Client Strategy
- Support the Retail team in identifying opportunities, through interactions with new and existing clients, and to work with the Team Manager/Store Manager on a continuation plan on how to sustain expectations of such clients through the various Client Advisors
- Collaborate with the Merchandising team in proposing and implementing adequate commercial actions to increase the RTW business and build the full silhouette mindset.
- Update and share with the team on current fashion trends and styles, using both internal and external resources
- Participate and support in local and zone RTW events, projects and new product launches
- Align with Zone Retail Learning department on projects
Elevate the Client Experience
- Collaborate with the Retail team in providing one on one personalized styling service (covering all categories of Vuitton products) to clients, with the objective to create the complete Vuitton silhouette
- Assist the Retail and Client Development teams on hosting, and support Client Advisors in the selling process by providing styling advice with the objective of increasing cross-selling and upselling through vision on full silhouette
- Participate and support the Client Advisors in high profile VIC and High-End sales
- To provide feedback on clients, business opportunities etc
Retail Support and Training
- Coach and conduct workshops / trainings for the Retail teams (i.e. Client Advisors and Team Managers) with alignment with respective store managers areas of focus elevate on full silhouette styling and personal styling to elevate client experience
- Prepare the relevant materials and tools to conduct the workshops / trainings
- Collaborate and align with RTW Merchandising team on collection trainings in partnership with RTW Experts
- Support in styling related training and client-related events
- Provide other styling related services, which the Company may require from time to time
