Poste
We are looking for a proactive and highly organized Real-Time Analyst who thrives in a fast-paced, client-focused environment. If you are passionate about optimizing service performance, monitoring live traffic, and ensuring all client contacts are handled efficiently, this is the role for you. As a Real-Time Analyst, you will be the owner of intraday traffic, ensuring all calls, chats, and digital contacts are answered while meeting KPIs, service levels, and sales targets. You will collaborate closely with Planning, Front Office Teams, and Performance to anticipate client behavior, optimize resources, and implement real-time solutions. This role requires quick thinking, strong analytical skills, and excellent communication, as you will continuously engage with multiple teams to align priorities, adapt staffing, and maintain operational excellence.
Missions
Real-Time Traffic & Performance Ownership Analysis, Forecasting & Optimization Resource Allocation & Planning Collaboration Communication & Stakeholder Management Commercial & Client-Centric Focus Tools, Systems & Training
Profil
Informations complémentaires
Discover the vibrant work culture at LVSE! Explore #LouisVuittonCSCEurope on LinkedIn to see how we thrive 🌟 Louis Vuitton Services Europe is an equal opportunity employer committed to diversity and inclusion in the workplace. We celebrate the unique perspectives and talents of our team members and welcome applications from individuals of all backgrounds. At LVSE, we are committed to integrating sustainability into every aspect of our operations, ensuring that our practices reflect our dedication to environmental responsibility and contribute to a more sustainable future. If you require any support or access accommodations, we encourage you to advise us so that we can support you through your recruitment journey.