Job responsibilities
Our Louis Vuitton King of Prussia location is seeking a highly motivated Expert Client Advisor for Hardsided with a passion for creating memorable experiences for our worldly clientele.
Our Expert Client Advisors are ambassadors to the brand, with a special focus on a category, ensuring that every client is treated according to the Louis Vuitton Promise. They strive to discover our clients and their every need, and to guide them across the brand.
Profile
We are seeking a candidate who is passionate about the brand, exceptional categories, and the DNA of Louis Vuitton. The position requires a high level of story-telling, excellent interpersonal skills and the expectation to be a sales leader in the area of expertise, consistently remaining the Top Seller in the category. Candidates must have experience encouraging positive relationships with clients and demonstrate outstanding product knowledge in Exotics and maintain a highly analytical and commercial ability.
As an Expert Client Advisor, you will act as the “go to” person in-store for any needs related to selling and clienteling techniques, specific to your category. You will be a partner to your manager and provide vital feedback in order to drive the business forward. Expert Client Advisors are tasked to communicate corporate strategies and relevant business information to the team through morning briefings, trainings and 1:1 coaching. You will assist in observation of the team during the selling ceremony and partner with them to introduce your product category. Expert Client Advisors also lead by example in the management of your own portfolio of clients and demonstrate outstanding clienteling options.
As an Expert Client Advisor, you will be responsible for:
Additional information
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.
In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.