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About the job
Louis Vuitton Americas is seeking a Digital Special Projects Intern to join our digital Special Projects team based in New York City. As a Louis Vuitton Digital Special Projects Intern, you’ll play a pivotal role in crafting the future of Louis Vuitton Americas through driving quality assurance testing, ensuring seamless digital experiences for our clients and continuously creating an invaluable experience in a fast-paced and innovative environment.
Job responsibilities
Project management Client Centric & Excellence Innovation
•Develop expertise around design specifications to understand the scope, requirements, and function of an existing and new project launch
•Daily planning & execution of User Acceptance Testing; functions, and data to test and validate; parameters may include general function, validity of results, accuracy, reliability, and compliance with industry standards
•Coordinate and follow up with development Leads and Testers on defect fix estimates and retesting estimates
•Collaborate with key partners regarding the Integrated Change Management Process requests during the testing phase
•Partner and collaborate with other departments to ensure excellence and maintain high standards for customer experience
•Drive product excellence through end-to-end continuous reporting and monitoring of any technical challenges whilst creating new and efficient processes
•Benchmark within luxury industry and outside to offer innovative ideas
•Ensure the voice of the client is heard and report on client feedbacks
•Ensure key metrics are followed and communicated properly
Profile
We are eager to speak to individuals who are digital savvy and tech friendly with an understanding of digital client experience or interest. Attention to detail with ability to adapt is crucial as well as an analytical mindset. In addition, we are looking for strong written and verbal communication skills with Microsoft Office (Excel, PowerPoint, Word) proficiency. Compensation Criteria The position requires 4-5 days per week on site in the Louis Vuitton Corporate Office, located in the heart of Midtown, Manhattan.
Additional information
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.
In addition, we offer unparalleled career development opportunities. As an Intern at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.