Job responsibilities
The Louis Vuitton Midwest & Mid Atlantic team is seeking a Client Relations Metro Manager to lead the exceptional focus of client relations activities across our stores. The Client Relations Manager will have a thorough understanding of luxury clientele purchasing behaviors, an elevated approach to events and a proven track record of impacting business, driving client relations strategies and objectives for four to eight locations within our Greater Washington DC and Mid Atlantic Metro.
Profile
The Client Relations Manager will co-create the regions strategy for driving exceptional product categories, tailoring the approach by store. Primary functions include proposing results-oriented actions, playing a key role in in-store client focused animations and being a team player in delivering overall business objectives. This role will partner with the Stores, Client Relations, Client Development , and Top Sellers to create innovative and impactful action plans to grow and develop our existing Client. As a skilled communicator with a natural ability to build relationships with top clients, this role will strive to deliver all client interactions in line with our Louis Vuitton promise thus further driving loyalty to the brand and our positioning within the luxury market space. To be successful in this role you must possess extensive people management skills gained within a high profile luxury retail brand, world class customer service skills and the desire to continuously strive to meet business objectives and exceed our client's expectations. We are eager to speak to those that are fluent in best practices within Client Relations with direct clienteling, high level hosting and elevated selling environment experience. Responsibilities include:
Additional information
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment. *The appointed candidate will be offered a salary within the range of USD $120,000 - $150,000 annually, plus the opportunity for a bonus, a comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks and two retirement plans both with employer contributions.