Duties and responsibilities are adapted according to local store specificities and can encompass:
Administration
- Manage vendor contracts
- Monitor store maintenance
- Support the Store Management in creating the staff planning and rota (workforce management) taking in consideration anticipated traffic flow, shift & PTO requests, commercial elements, and staff availability
- Manage and order stationery, uniforms, kitchen supplies, etc.
- Handle cash management and expenses reimbursement
- Follow Internal Audit guidelines
- Requisition Support - ensure till sales reconcile with the RMS sales. Investigate, follow up on, and resolve any identified discrepancies
- Competitor Report - input figures and ensure report is up to date and accurate
Human Resources
- Liaise with HR Administration & Payroll on time sheets and other needed information
- Maintain and update store HR Trackers, including but not limited to Holiday & Sickness trackers. Respond accurately to employee queries regarding Holiday, leave, etc.
- Manage crucial aspects of the New Hire On-boarding & Leaver process for all store employees
General duties
- Follow the company’s policies and procedures
- Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
- According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
- Develop the highest Brand and product knowledge
- Respect Louis Vuitton Brand standards in terms of grooming and behavior
