- Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
- Implement sales strategies and initiatives to drive business growth and enhance customer experience.
- Monitor and analyze sales performance metrics, identify areas for improvement, and develop action plans to address any issues.
- Train, coach, and mentor team members to ensure they have the skills and knowledge required to deliver top-notch service and reach their full potential.
- Collaborate with the store management team to develop and implement operational procedures and policies that uphold Louis Vuitton's brand standards.
- Foster a positive and inclusive work environment that promotes teamwork, engagement, and professional development.
- Handle customer escalations and resolve any challenging situations with diplomacy and a customer-centric approach.
- Maintain a high level of product knowledge and stay updated on industry trends to provide expert advice to customers and support the team with product training.
- Oversee inventory management, merchandise displays, and store presentation to ensure a visually appealing shopping environment.
Uphold Louis Vuitton's values and brand image at all times, setting an example for the team in terms of professionalism, integrity, and passion for the luxury retail industry.