Duties and Responsibilities:
- Ensure achievement of team targets on monthly and annual basis
- Support team with consistent coaching, identify their development and training needs
- Set individual and team goals; proactively assess and manage performance against expectations Manage and motivate the team to drive business
- Achieving individual and collective goals for sales, be responsible for the results of sales in your category
- Support the team in building long term Client relationship, leveraging the different clienteling tools
- Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training)
- Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation
- Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling, upselling and Client repurchase
- Perform work on receiving, selling products
- Prepare to sell the products, and particularly to organize the supply of products to the shop floor, to make a full preselling preparation of goods (check the name, quantity, completeness, grade, price, compliance labeling, unpacking, inspection of appearance, etc.)
- Advise Clients on all matters relating to the Brand, product category, product range, price, consumer properties, the rules of the care provided related services (repair of products)
- Assist Clients in choosing the product, at the request of the client to bring items of right size, style, color, etc.
- Ensure business opportunities are maximized through efficient sales floor management
- Support Operations team in inventory management
- Support Store Manager in staff planning (workforce management)
