Acerca del trabajo
As a role model for the team and wider business, you will need to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross selling thus ensuring that all business opportunities are maximized through efficient sales floor management while also ensuring that each client who visits the store has a memorable and world class customer experience. In collaboration with the Store Manager, you will have ownership for the business by recruiting, developing and leading the team, fostering & developing client relationships, while also being strategically agile in order to drive strong sales results. Additionally, you will be responsible for providing market expertise in relation to client needs and developing strategies to maximize product performance by leveraging visual merchandising, client development training and team animations. Be the point of reference on a product category in the store.
Responsabilidades laborales
Ensure achievement of team targets on monthly and annual basis
Team manager and Development
Ensure your team delivers the LV promise to every client, support them with consistent coaching, identify their development and training needs, partner with the Field Coach Trainer.
Client and Business Development
Support the team in building long-term Client relationships, leveraging the different clienteling tools
Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related situations
Communicate and inspire the team on corporate strategy and relevant business information
Proactively provide the country office with product recommendations and qualitative feedback based on local knowledge
Put in place action plans to boost business and maximize product performance
Selling and Floor Management
Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase
Build and develop Client portfolio
Ensure business opportunities are maximized through efficient sales floor management
Operations
Perfil
Minimum 5 years specialty retail experience and experience managed teams.
BA is a plus.
Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing in Spanish and English.
Self-starter Dependable, punctual, and flexible.
Excellent problem-solving.
Computer literacy is a must.
Be fashion-forward and have passion for the fashion/luxury industry.
Be a team player.
Ability to adapt to changing needs of the Company as necessary.
Información adicional
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce. All your tasks are not limited and/or restricted to this job description. You must comply with any reasonable requests from your manager to perform any other duties to fulfill your role´s requirements.