Acerca del trabajo
Louis Vuitton. An icon. A legacy. A world of unparalleled craftsmanship and innovation.
Responsabilidades laborales
Drive the Client Strategy
• Support the Retail team in identifying opportunities in the Ready-to-Wear (RTW) business, through interactions with new and existing clients, and to work with the Store Manager on a continuation plan on how to sustain expectations of such clients through the various Client Advisors
• Collaborate with the Merchandising team in proposing and implementing adequate commercial actions to increase the RTW business and build the full silhouette mindset.
• Update and share with the team on current fashion trends and styles, using both internal and external resources
• Participate and support in local and zone RTW events, projects and new product launches
• Align with regional Retail Learning department on projects
Elevate The Client Experience
• Collaborate with the Retail team in providing one on one personalized styling service (covering all categories of Vuitton products) to clients, with the objective to create the complete Vuitton silhouette
• Assist the Retail and Client Development teams on hosting, and support Client Advisors in the selling process by providing styling advice with the objective of increasing cross-selling and upselling through vision on full silhouette
• Participate and support the Client Advisors in high profile Clients and High-End sales
• To provide feedback on clients, business opportunities etc.
Retail Support and Training
• Coach and conduct workshops / trainings for the Retail teams (i.e. Client Advisors and Team Managers) with alignment with respective store managers to elevate on full silhouette styling and personal styling
• Prepare the relevant materials and tools to conduct the workshops / trainings
• Collaborate and align with RTW Merchandising team on collection trainings
• Support in styling related training and client-related events Provide other styling related services, which the Company may require from time to time
Perfil
This is an opportunity for those who thrive in a fast-paced environment, who passion to develop their career in a luxury retail environment. The ideal candidate will have:
• Previous retail experience, preferably gained within a high-end or luxury market. We will also consider those with a strong background in a customer-centric environment.
• A willingness to learn and continuously improve personal and team performance.
• Forward-thinking individuals who are eager to use their creativity and skills to drive the continued success and strong heritage of the brand.
• Strong interpersonal and communication skills, with the ability to engage and influence clients effectively.
Información adicional
• Experience in retail or sales in the fashion industry is desired
• Possesses personal shopping or styling experience
• Excellent knowledge of fashion and styling trends, with the ability to translate to different client profiles
• Excellent verbal communication skills, with the ability to communicate clearly, effectively and appropriately with colleagues and others at all levels
• Attention to details
• Approachable, friendly and personable, ability to connect with different personalities and client profiles
• Must be able to work retail shift hours including weekends & public holidays