- Provide day-to-day support for website management and e-merchandising activities.
- Perform platform hygiene checks across the digital funnel and multiple devices.
- Support content contribution onto the .COM and App environments.
- Support e-merchandising activities, including product ranking, selection, and overall website optimization.
- Assist in testing new features, enhancements, and bug fixes within the UAT environment.
- Execute predefined test cases and test scripts provided by the e-Retail Project & Operations Executive.
- Collaborate with UAT testers from other departments, the IS team and project managers.
- Assist in setting up and maintaining the UAT environment, ensuring test data is available.
- Identify, document, and report bugs, defects, and other issues discovered during testing.
- Collaborate with the development and IS teams to understand and verify defect resolutions.
- Update issue tracking systems (e.g., JIRA) to ensure accurate and timely reporting.
- Maintain accurate and timely updates in JIRA for issue tracking and reporting.
- Assist in preparing UAT sign-off reports and documentation for release readiness.
- Contribute to the creation and maintenance of test documentation, including test plans, test cases, and test reports.