Inventory Management
- Optimize the stock level in the network and regional warehouse. Ensure that the stock is at the right stores and the right moment to prevent any missed sales opportunities.
- Ensure timely rebalancing of overstock and out of offer products.
- Monitor and enhance critical KPIs including overstock rates, availability, and long-tail performance, actively mitigating the risk of obsolescence for high-value items.
Client Order Management
- Manage product status within the Order Management System (orderable, non-orderable, under validation), ensuring real-time accuracy for watches and jewelry.
- Fulfill client orders by managing stock, rebalancing inventory, or escalating to the Central team, always prioritizing urgent client requests.
- Maintain timely communication with retail team, providing clear visibility on delivery for client order.
- Coordinate with local repair teams or Central for refreshing processes to ensure impeccable condition before final client delivery.
- Present detailed invoicing plans for high-end watch and jewelry pieces to top management, based on insights from a dedicated sales tracker.
Event Management
- Communicate event timelines and shipping deadlines to all relevant stakeholders, notably for temporary export/import processing.
- Collaborate with Merchandising teams (local and zone) to define and secure the optimal product assortment for each event.
- Facilitate stock support from Central and manage regional rebalancing to ensure timely and complete delivery of all required stock.
- Coordinate efficient and secure inter-event shipments within tight timeframes, necessitating strong collaboration between local teams and logistics.
- Engage with the retail team at events to facilitate correct order processing in the system.
New Products Management
- Distribute new watch and jewelry collections, aligning stock availability with launch strategies. Collaborate with Merchandising to prioritize top stores for maximum launch impact and ensure timely delivery of stock.
- Manage new product launches by coordinating with central teams and Merchandisers to adapt launch scenarios during stock tensions.
- Drive sell-through optimization through effective post-launch stock rebalancing initiatives.
Projects, Innovation & Continuous Improvement
- Contribute to global Supply Chain projects, representing South Asia's needs and ensuring regional interests are met.
- Drive continuous improvement by reviewing and enhancing current processes, tools, and organization to boost supply chain efficiency and achieve company goals.