Acerca del trabajo
As the in-store Client Development Manager you will implement omnichannel client development strategies to grow and retain the local client base, maximizing conversion and long-term client value through high-impact appointments. Systematically cultivate VIC relationships and elevate engagement across all touchpoints, from in-store discovery to digital follow-up, international events, and exclusive brand experiences.
Responsabilidades laborales
Reinforce In-Store Clienteling Develop & Drive In-Store Clienteling Mindset Client Development CRM & Client Database Management
Perfil
Información adicional
Team Development Coach and support Client Advisors in developing strong clienteling habits and best practices in daily activities. Foster a collaborative and client-focused team culture, motivating the team to achieve store and client development objectives. Deliver on-the-floor coaching and training related to CRM tools, clienteling techniques and personalized client engagement. Ensure all team members act as true ambassadors of the brand, embodying the brand values and delivering exceptional client experiences aligned with the store’s strategy. Management of different other clients touchpoints to enhance client experience Important Information: Applicants must have the legal right to work in the UK. Please note that Louis Vuitton is unable to provide visa sponsorship for this role. This position requires flexibility to work a rotating shift pattern (including evenings, weekends, and public holidays) and the ability to work across our London store network as business needs require.