![job_digital]("//jobs.louisvuitton.com/resource/image/14548/DII/375/469/9bfcc2f1e7bf6d063b88a07eee0962a1/16E710AF0D0CDA602E759162EBC597F5/job-digital.jpg")
About the job
MISSION STATEMENT
• Lead Client development & Digital Retail local ownership projects by leveraging LINE ecosystem and LV App for contribution to LVJ business growth
REPORTING TO
Client Development & Digital Retail Project manager
WORKING RELATIONSHIPS
• Client Development (Client Marketing, Client Insights, Data & AI)
• Client Development HQ in Paris
• Digital Retail (E-Commerce & Client Services)
• Digital Retail HQ in Paris
• Communication (Digital, Edition)
• National Sales (Retail Planning, Retail Excellence)
• NEO (IT)
• Store Management (Store Managers, Team Managers)
• Outside agent – Consulting agency, Marketing operation agency etc
Job responsibilities
MAIN RESPONSIBILITIES • Lead for implementation of LV App new features and achieving LV App KPIs by close communication with Central team and Local stakeholders
• Developing LINE ecosystem to support CRM strategy collaborating with Client Marketing
• Support LINE backend project in business side
• Collaborate with Client Marketing to increase/maintain LINE ID Friends by continuous actions to provide benefits for both LINEID Friends and Lead to increase/maintain ID Friends by continuous actions to provide benefits for both ID Friends and ourselves
• Analysis & Reporting: Conduct business monitoring analysis and monthly/adhoc reporting to scale business impact
• Manage Line Mini Program operation (Gift Finder/Airport Mode/Store Mode)
• Represent to gather and realize local needs/asset inputs to central team
• Research competitor’s activities and new features especially App and LINE related Fashion IT trend
Profile
DEVELOPMENT OPPORTUNITIES • Working experience in eCommerce App in Retail Fashion industry
• Client Development & Digital Retail Planning Manager
JOB REQUIREMENTS
• Project management (Technical/Business), in terms of ability to assemble and execute
• Strategic vision to lead insights about clients’ potential evolution
• Client centric mind
• Planning, organization and time-management skills
• Budget management skill
• Have a good grasp of the business process related to E-commerce and Omni-Channel
• Intermediate level of PC skills（Outlook/Excel/PowerPoint）
• Analytical skills
• Creative thinking
• Good communication and interpersonal skills
• Self-starter and self-motivated
• Business level English (Speaking/Writing/Reading)
• Business level Japanese (Speaking/Writing/Reading)
• (Experience in using relational database tables / knowledge of Salesforce)