Job responsibilities
As a Client Advisor, Client Services, you will manage client enquiries across multiple channels, anticipating their needs and providing tailored recommendations with cross-selling. By building trusted relationships and using available resources effectively, you will deliver exceptional experiences and seamless solutions to clients. Client Excellence Operational Excellence Service Excellence
Profile
Client-Centric with Tailored Solutions: You are passionate about understanding client needs and proactively recommending product that enhance their experience and deliver meaningful value. Proactive & Resourceful: You anticipate challenges and find solutions independently, using available tools and resources effectively. Professional & Approachable: You represent the brand with confidence and empathy, leaving clients with a positive impression. Communicative & Collaborative: You listen actively, convey information clearly, and work as a team to achieve shared goals.