Host

London, Reino Unido
26 Junho 2022
Trabalho Temporário

Posição

  • Welcoming clients with the highest degree of courtesy and professionalism, providing an excellent first impression of our brand to all visitors
  • Ensure that every client has a unique and luxurious experience and leaves with an appreciation for Louis Vuitton, animating the queue and when the client takes leave
  • Effectively determining client needs and providing direction towards the relevant departments or people inside the store
  • Managing the daily client appointment calendar, promoting our appointment service as required
  • Supporting the management team on duty in effectively managing and animating waiting time and client flow
  • Collaborating with the store team at large to create a seamless client experience in line with the Louis Vuitton Promise and brand standards
  • Provide recommendations and guide clients to local happenings, restaurants, cultural events, points of interest, etc.
  • Support special events based on the business needs
  • Build relationships with key VIC clients
  • Assist with other administrative duties within the store, as required

Perfil

  • Experience in Concierge Services, Hosting Services, VIP Relations, and/or Hospitality Management
  • Demonstrated success in a client facing environment
  • Excellent interpersonal skills with the highest level of verbal and written communication
  • Comfortable navigating difficult conversations respectfully, diffusing conflict and creating a serene environment for clients
  • Good knowledge of local area and staying abreast of key events and moments
  • Detail-oriented and organized
  • Able to prioritize and handle conflicting priorities, with proven experience of thinking on your feet
  • Ability to multi-task in a high paced environment
Referência: LVM17358