Assistant Client Development Manager – HK & Macau (Events) (6-month Maternity Cover)
Hong Kong, Hong Kong SAR
06 Junho 2022
Trabalho Temporário
Posição
Job Duties & Responsibilities
- Lead and implement local events strategy to support retail needs - both in store and external events: (70%)
- Define CRM action plan based on understanding of different clientele and align the zone’s strategy and objectives
- Define target customer segments and yearly event plan
- Discuss and determine target selections for invitations together with retail managers and stores
- Define guidelines and monitor the budget for in-store CRM events, communicate regularly with Paris CD team
- Optimize the various CRM Actions to ensure that the CRM KPIs are met
- Possess a basic understanding of how CRM tools work, familiarity with basic Excel and able to assist with simple data reporting and result consolidation for animations + events (30%)
- Maintains active and regular communication with retail teams to best serve all retail event / in store animation needs; act as strong bridge between retail teams and office functions
- Maintains open communication with CD team in Paris for regular information sharing and updates on local needs and plans for events and animations
- Assist Client Development Manager to identify and implement potential partnerships for collaboration and new client acquisition
- Monitor clienteling results on regular basis, consolidates information and compiles reports for regular information sharing between office departments and with Paris CD team.
Perfil
Key Requirements & Competencies
- 3+ years of working experience, background in luxury is a plus
- Fluent in English, Cantonese. Mandarin and French would be advantageous
- Self-confident and enjoys interacting with others, a real ‘people’ person
- Strong communicator both in writing and in person
- True team player and hard worker, works well under pressure
- Ability to multitask and work in fast paced environments
- Creative and able to think outside the box to generate new ideas
Referência: LVM17126