The Louis Vuitton Experience

Customized mobility

未経験の職種や海外でのポジションにもご応募いただけます。自らチャンスを作り、掴む方法を心得てさえいればルイ・ヴィトンのキャリアに不可能はありません。実例をご紹介しましょう。

A new role

ルイ・ヴィトンのモノグラムの背後には、さまざまな職種と、9つの世界が隠されています。あとは、あなたにチャレンジする心構えができているかどうかです。

ストアマネージャーからリテールトレーナーへ

If you have a track record of proven performance, if you’re hungry to learn and to improve, then you should raise your hand.  I took that seriously and I thought “I think he’s talking to me”.  

***

My name is Aaron.

I started my career at Louis Vuitton in November of 2010, so a week before Thanksgiving, as the store manager for the shops at the Bravern in Seattle, Washington.

It was a smaller intimate team, I was one of seven and really, really enjoyed delving into Louis Vuitton.  It’s something the magic that you feel when you first start working there but I got to experience a lot in those first three years.

I remember we had a sales meeting in San Francisco in 2013, and we had a general session, and one of the store managers stood up and ask about mobility. Mr. Burke said, “I hear what you’re saying sometimes you will have to move away from your friends and your family to grow yourself and stretch yourself. (…) If you have a track record of proven performance, if you’re hungry to learn and to improve, then you should raise your hand.”  I took that seriously and I thought “I think he’s talking to me”.  I went home, and I raise my hand and through conversations and some interviewing I took a position in San Francisco as the team manager for leather goods and accessories.

I was in San Francisco for about two years, and then I had an opportunity to come to the corporate side.  I always felt that as a store manager we train and we coach on the daily basis, but I thought it would be interesting to focus that energy full time as a retail learning manager, so I audition for the position and I got the job and I moved again to Los Angeles.  I keep making jokes at this rate I’m going to – if I keep moving south I’m going to be in Mexico, I’m going to keep moving further down.  I’m very happy in LA and so I’ve been the retail learning manager in base out of LA for the west coast since 2015.

The stores are such a vibrant fast fanatic places and to understand the business right there in the frontlines with our clients, with our store teams gave me tremendous insight when it comes to being a retail learning manager.  Is the training relevant? Will this work?  How will this scale?  

Things happen, and sometimes I have to correct or pivot it different way to make sure that the learning is really happening.

There’s a lot of magic when it comes to training, there’s that sugar high that you get, and it will wear off.

I love unlocking potential through facilitation, I love it when the light bulbs go on and people see how they can go further with something.

Aaron, Senior Retail Learning Manager

If you have a track record of proven performance, if you’re hungry to learn and to improve, then you should raise your hand.  I took that seriously and I thought “I think he’s talking to me”.  

***

My name is Aaron.

I started my career at Louis Vuitton in November of 2010, so a week before Thanksgiving, as the store manager for the shops at the Bravern in Seattle, Washington.

It was a smaller intimate team, I was one of seven and really, really enjoyed delving into Louis Vuitton.  It’s something the magic that you feel when you first start working there but I got to experience a lot in those first three years.

I remember we had a sales meeting in San Francisco in 2013, and we had a general session, and one of the store managers stood up and ask about mobility. Mr. Burke said, “I hear what you’re saying sometimes you will have to move away from your friends and your family to grow yourself and stretch yourself. (…) If you have a track record of proven performance, if you’re hungry to learn and to improve, then you should raise your hand.”  I took that seriously and I thought “I think he’s talking to me”.  I went home, and I raise my hand and through conversations and some interviewing I took a position in San Francisco as the team manager for leather goods and accessories.

I was in San Francisco for about two years, and then I had an opportunity to come to the corporate side.  I always felt that as a store manager we train and we coach on the daily basis, but I thought it would be interesting to focus that energy full time as a retail learning manager, so I audition for the position and I got the job and I moved again to Los Angeles.  I keep making jokes at this rate I’m going to – if I keep moving south I’m going to be in Mexico, I’m going to keep moving further down.  I’m very happy in LA and so I’ve been the retail learning manager in base out of LA for the west coast since 2015.

The stores are such a vibrant fast fanatic places and to understand the business right there in the frontlines with our clients, with our store teams gave me tremendous insight when it comes to being a retail learning manager.  Is the training relevant? Will this work?  How will this scale?  

Things happen, and sometimes I have to correct or pivot it different way to make sure that the learning is really happening.

There’s a lot of magic when it comes to training, there’s that sugar high that you get, and it will wear off.

I love unlocking potential through facilitation, I love it when the light bulbs go on and people see how they can go further with something.

Aaron, Senior Retail Learning Manager

実際のパフォーマンス実績があれば、もっと勉強したい、もっと向上したいという意欲に燃えているならば、あなたは手を上げるべきです。私はこれを真面目に受け取り、「この人は私に向かって言っているんだ。」と思いました。

***

私はアーロンと言います。

私は、2010年11月、感謝祭の1週間前に、ワシントン州シアトルのブラヴァーン店で店舗マネージャーとして、ルイ・ヴィトンでキャリアをスタートさせました。

私は7人という少人数の仲のいいチームの一人で、本当にルイ・ヴィトンについて詳しく学ぶのを楽しみました。そこで初めて働き始めた時は、なんだか魔法のようなものを感じましたが、その最初の3年でたくさんの経験を積みました。

2013年に営業会議があり、そのジェネラルセッションで、店舗マネージャーの一人が立ち上がって異動について質問したのを覚えています。バーク氏は「自分の成長や自分の可能性を広げるために、友達や家族から離れて遠くへ転勤しなければならないときに、みなさんが時々口にすることは耳に入っています。(・・・)実際のパフォーマンス実績があれば、もっと勉強したい、もっと向上したいという意欲に燃えているならば、あなたは手を上げるべきです。」と言いました。私はそれを真面目に受け取り、「この人は私に向かって言っているんだ。」と思いました。私は家に帰り、立候補しました。それから面談や面接がいくつかあり、レザーグッズとアクセサリーのチームマネージャーとしてサンフランシスコのポストに就きました。

私はサンフランシスコに2年ぐらいいて、店舗から離れる機会を得ました。私は、店舗マネージャーとして毎日トレーニングやコーチングをしていていつもそう感じていたのですが、フルタイムでリテールラーニングマネージャーの仕事にそのエネルギーを集中させたら面白いだろうと思ったのです。そこでオーディションを受けてこの仕事に就き、今度はロサンゼルスに引っ越してきました。この調子で南に異動を続ければ、メキシコに引越しさらに南に行くだろう、と冗談を言っています。私はロサンゼルスが気に入っており、2015年からロサンゼルスを拠点にして西海岸のレテールラーニングマネージャーをしています。

店舗は感動的で目まぐるしく熱狂的な場所で、お客様と直に接触しながら店舗のチームとそこでビジネスを理解できたことは、リテールラーニングマネージャーになったときに素晴らしい洞察力を授けてくれました。トレーニングは実際に即しているか?これは役立つか?これはどう変わっていくだろうか?などです。

いろいろなことが起こり、ときには修正したり、本当に学べるように違う方法に変更しなければならないこともあります。

トレーニングにはたくさんの魔法があり、お世辞で興奮状態になることもありますが冷めていきます。

潜在能力を解き放つのを助けることが大好きで、アイデアが沸いて、人々がどう成長するのか分かるときが大好きです。

シニア・リテール・ラーニング・マネージャー、アーロン

パートタイムから正社員へ

I feel as though all these experiences have really made me who I am.  They've built on each other.

***

My name is Rebecca.

I started my career 15 years ago in Columbus, Ohio. I started out as a client advisor for the store there part-time.

I was kind of the weekend closer person because I was in school for full-time during the week.  It was a great experience because when I was there, I had all those moments of high traffic clienteling coming in.  I was able to build a lot of strong relationships.  I think that's when I first realized what luxury was.

From Colombus, I've held a few different roles.  I think my next major city I went to was Chicago.  Then a few years after Chicago, I made my way up to New York.

When I moved to New York for Vuitton, I actually came in as a Team Universe Manager for a men's store.  I opened the first men's store we had here in North America. That was amazing.  

I think always when I do mobility and I changed roles that the first three months are a little challenging. It's very exciting as much as it can be a bit uncomfortable to start over or to move to a city.  For example, when I moved to Chicago, I knew no one.  I just picked up and moved from Ohio to Chicago for this new experience.  Not only was I learning the ins and outs of a new store, a new team, but then I was also really learning my new life. I feel now as change comes, whether it's within my personal or my professional life, I'm usually pretty receptive.  

I managed a project that we worked on the collaboration with Supreme.  From a merchandising standpoint, I was the lead of the project.

We were quite transparent on things.  Because we did this collaboration with an outside streetwear brand, we had to be more agile.  Everything was a bit top secret until the last moment.  It made it very, very fun.  It was definitely something that I will never forget.

I've really tried to work hard on taking advantage of every moment, not only whether it's having fun in a team building situation, or staying very late nights in a buying session while we're in Paris, or working with a VIC client. I feel as though all these experiences have really made me who I am.  They've built on each other.

I think sometimes when we think about mobility, and when we hear about mobility with outside companies, it's very fast moving.  Mobility happens in these companies within a year, within eight months, within two years maximum.  That's not always the case in Vuitton.  I actually appreciate that because I think we get to learn our roles much better. I feel very lucky because I have retail experience for 11 years I was in store.  Now, I've also had corporate experience through merchandising, where I get to work with many different teams. 

It's a very unique and diverse role that I'm now in that I feel as though it could take me anywhere.  I can't say what my next step will be, but I'm sure it will be equally as exciting to what I've experienced so far.

Rebecca, Merchandising Manager

I feel as though all these experiences have really made me who I am.  They've built on each other.

***

My name is Rebecca.

I started my career 15 years ago in Columbus, Ohio. I started out as a client advisor for the store there part-time.

I was kind of the weekend closer person because I was in school for full-time during the week.  It was a great experience because when I was there, I had all those moments of high traffic clienteling coming in.  I was able to build a lot of strong relationships.  I think that's when I first realized what luxury was.

From Colombus, I've held a few different roles.  I think my next major city I went to was Chicago.  Then a few years after Chicago, I made my way up to New York.

When I moved to New York for Vuitton, I actually came in as a Team Universe Manager for a men's store.  I opened the first men's store we had here in North America. That was amazing.  

I think always when I do mobility and I changed roles that the first three months are a little challenging. It's very exciting as much as it can be a bit uncomfortable to start over or to move to a city.  For example, when I moved to Chicago, I knew no one.  I just picked up and moved from Ohio to Chicago for this new experience.  Not only was I learning the ins and outs of a new store, a new team, but then I was also really learning my new life. I feel now as change comes, whether it's within my personal or my professional life, I'm usually pretty receptive.  

I managed a project that we worked on the collaboration with Supreme.  From a merchandising standpoint, I was the lead of the project.

We were quite transparent on things.  Because we did this collaboration with an outside streetwear brand, we had to be more agile.  Everything was a bit top secret until the last moment.  It made it very, very fun.  It was definitely something that I will never forget.

I've really tried to work hard on taking advantage of every moment, not only whether it's having fun in a team building situation, or staying very late nights in a buying session while we're in Paris, or working with a VIC client. I feel as though all these experiences have really made me who I am.  They've built on each other.

I think sometimes when we think about mobility, and when we hear about mobility with outside companies, it's very fast moving.  Mobility happens in these companies within a year, within eight months, within two years maximum.  That's not always the case in Vuitton.  I actually appreciate that because I think we get to learn our roles much better. I feel very lucky because I have retail experience for 11 years I was in store.  Now, I've also had corporate experience through merchandising, where I get to work with many different teams. 

It's a very unique and diverse role that I'm now in that I feel as though it could take me anywhere.  I can't say what my next step will be, but I'm sure it will be equally as exciting to what I've experienced so far.

Rebecca, Merchandising Manager

こうした経験のすべてが本当に現在の私自身を作り上げたと感じています。仕事と私は互いの上に成り立っているのです。

***

私はレベッカです。

私はオハイオ州のコロンバスで15年前にキャリアをスタートしました。最初はコロンバス店のパートタイムのクライアント・アドバイザーでした。

私は平日はフルタイムで学生をしていましたから、週末の助っ人のようなもので、とても良い経験になりました。というのはその頃は、情報を駆使したクライエンテリングが導入されており、それをずっと経験できたからです。私はたくさんの緊密な関係を築くことができました。そこで私は初めてラグジュアリーとは何なのか気がついたのだと思います。

コロンバス以来、私はいくつかの異なる役割を経験しました。私が次に転勤になった町はシカゴだったと思います。シカゴに転勤した2-3年後に今度はニューヨークに転勤しました。

私がニューヨークのルイ・ヴィトンに移ったのは、実はメンズストアのチーム・ユニバース・マネージャーとしてでした。私はここ北アメリカのメンズストア1号店をオープンしたのです。それは素晴らしい経験でした。

異動したときや職務が変わった時、最初の3ヶ月は少し大変ですがやり甲斐があるといつも思います。

再出発や新しい町への異動はとてもドキドキすると同時に少し不安なものです。例えば、私がシカゴに引っ越したときは、知り合いは誰もいませんでした。私はただ機会を掴んでこの新しい体験のためにオハイオからシカゴに引っ越したのです。私は新しいストアの内実と表面を学ぶだけでなく、新しい生活についても学びました。私は今では、プライベートでも仕事でも変化に対して、大抵の場合、とても順応性があります。

シュプリームとのコラボレーションで行ったプロジェクトのマネージメントをしました。マーチャンダイジングの立場から、私はそのプロジェクトの指揮をとりました。

私たちは物事に対してとても透明でした。外部のストリートウェアブランドとのコラボレーションだったため、私たちは素早く行動する必要がありました。すべてが最後の瞬間までちょっとした極秘事項でした。それでとても楽しい経験になりました。絶対に一生忘れない経験だと思います。

チーム構築の場面を楽しんだり、パリでの購買セッションで夜遅くまで働いたり、VICのお客様と仕事をしたりというだけではなく、あらゆる瞬間を活用して私は、本当に一生懸命働こうとしました。私は、こういう経験のすべてが本当に今の私自身を作り上げたかのように感じます。経験と私は互いの上に成り立っているのです。

他の会社での異動について話を聞いて異動について考えるとき、異動がとても早いと時々思います。1年以内とか8ヶ月、長くても2年で異動するのです。ヴィトンではいつも早いわけではありません。私は実はそれを有り難く思っています。その方が自分の役割について多く学べると思うからです。私は11年、店舗で過ごしてリテールの経験を積み、自分は幸運だったと思っています。今はマーチャンダイジングでたくさんのいろいろなチームと仕事をしてコーポレートでの経験も持っています。

今の仕事はとてもユニークで多様な役割を持っていて、それが私をいろいろなところに連れて行ってくれるような気がしています。次のステップがどうなるのか分かりませんが、今までに経験してきたのと同じぐらいエキサイティングなものになるだろうと信じています。

マーチャンダイジングマネージャー、レベッカ

製品開発からリテールへ

You could say that I’m living proof of the opportunities offered by geographic and job mobility.

***

My name is Guillaume, I’m 37 years old, and I’ve been working at Louis Vuitton for the last 10 years. I’m currently working in the Retail Support team. In terms of experience, I learned a great deal as a student in the USA for eight years when I was younger, and that will continue to be something of a common strand running through my career.

I was trained as an engineer; an industrial engineer. I began my career in the automotive industry. I spent four years in a vehicle production plant. Then I returned to Paris as a strategy consultant. And in 2008, I joined the Louis Vuitton Product Development team. Since then, I’ve had a string of different jobs within Product Development. My wife and I had a plan to return to the USA as a family, and she had an opportunity to do that. When I talked it through with Louis Vuitton, we agreed that it offered a fantastic opportunity for me to explore the world of Retail and contribute an engineering perspective to the analytical processes involved in Retail. So I began that process as Operations Manager in the Chicago store. I spent three years in that job. 

At the time I arrived there, the products I’d help to develop were just arriving in store. And I recall that I once had a customer who asked me to sign a business card so that he could put it in his bag, because it was one of those that I’d helped to develop. From his point of view, I was the Marc Jacobs of that bag. I told him that I couldn’t, because I was just part of the product development team involved in making the dream a reality. But for him, it was important. He wanted me to sign his card.

And then, still in Chicago, I had the opportunity to take over as Store Manager, where I had a 360° overview of Retail for another three years. I’ve also worked on an assignment in Brazil. So I’ve worked for Louis Vuitton in three different countries. And more recently, I’ve come back to Paris to take up a role in Head Office.

There’s no doubt that the thing I’m most proud of is the time I spent as a Store Manager, which gave me the opportunity to develop my teams at the same time as developing the business. We grew very quickly and hired a lot of people. And that really gives you a strong feeling of building something worthwhile and substantial. It also gave me the opportunity to develop my own skills, and I found the experience absolutely unique and extremely fulfilling.

Louis Vuitton is a Maison in which we are given the resources we need to succeed the moment we want the opportunity to do so, and that makes you feel like anything is possible.

Guillaume, Retail Support Manager

You could say that I’m living proof of the opportunities offered by geographic and job mobility.

***

My name is Guillaume, I’m 37 years old, and I’ve been working at Louis Vuitton for the last 10 years. I’m currently working in the Retail Support team. In terms of experience, I learned a great deal as a student in the USA for eight years when I was younger, and that will continue to be something of a common strand running through my career.

I was trained as an engineer; an industrial engineer. I began my career in the automotive industry. I spent four years in a vehicle production plant. Then I returned to Paris as a strategy consultant. And in 2008, I joined the Louis Vuitton Product Development team. Since then, I’ve had a string of different jobs within Product Development. My wife and I had a plan to return to the USA as a family, and she had an opportunity to do that. When I talked it through with Louis Vuitton, we agreed that it offered a fantastic opportunity for me to explore the world of Retail and contribute an engineering perspective to the analytical processes involved in Retail. So I began that process as Operations Manager in the Chicago store. I spent three years in that job. 

At the time I arrived there, the products I’d help to develop were just arriving in store. And I recall that I once had a customer who asked me to sign a business card so that he could put it in his bag, because it was one of those that I’d helped to develop. From his point of view, I was the Marc Jacobs of that bag. I told him that I couldn’t, because I was just part of the product development team involved in making the dream a reality. But for him, it was important. He wanted me to sign his card.

And then, still in Chicago, I had the opportunity to take over as Store Manager, where I had a 360° overview of Retail for another three years. I’ve also worked on an assignment in Brazil. So I’ve worked for Louis Vuitton in three different countries. And more recently, I’ve come back to Paris to take up a role in Head Office.

There’s no doubt that the thing I’m most proud of is the time I spent as a Store Manager, which gave me the opportunity to develop my teams at the same time as developing the business. We grew very quickly and hired a lot of people. And that really gives you a strong feeling of building something worthwhile and substantial. It also gave me the opportunity to develop my own skills, and I found the experience absolutely unique and extremely fulfilling.

Louis Vuitton is a Maison in which we are given the resources we need to succeed the moment we want the opportunity to do so, and that makes you feel like anything is possible.

Guillaume, Retail Support Manager

地理的な移動にしても、職務上の異動にしても、モビリティが可能であることを私自身が証明しています。

***

ギヨーム、37歳。10年前からルイ・ヴィトンに勤務しています。現在「リテールサポート」チームに所属しています。経験としては、若い頃8年間アメリカで育ち、それがキャリアの指針になっています。 

産業工学エンジニアの教育を受け、自動車産業でキャリアをスタートしました。生産現場で4年間を過ごし、その後パリに戻り、戦略コンサルタントを務めました。そして2008年、ルイ・ヴィトンの製品開発に入社。製品開発では複数のポストを経験しました。妻とアメリカで仕事をするというプランを立て、いち早く妻が自身の職場でそのチャンスに恵まれました。私もアメリカで働きたいと上司に伝えたところ、リテールを知り、リテールに分析的側面やエンジニアリングのビジョンをもたらす素晴らしい機会になるかもしれないという話になり、シカゴストアのオペレーションマネージャーとしてのキャリアをスタートさせることになりました。そこで3年間勤務しました。

店舗に勤務し始めた頃、自分の開発した製品がちょうど店舗に並ぶタイミングでした。ある時、お客様からサインを求められたのをよく覚えています。私が開発に携わったバッグをお持ちで、その中に私のサイン入りの名刺を入れたいとのことでした。お客様にとって、私はそのバッグのマーク・ジェイコブスだったのです。私は単に製品開発部門を担当し、夢を実現しただけだと説明しました。しかしお客様にとっては意味のあることだったのでしょう。名刺にサインを求められました。

その後、店舗の責任者としてシカゴを担当し、再び3年間リテールのビジョンを360°経験する機会に恵まれました。ブラジルでの任務も経験しました。結果的に、ルイ・ヴィトンでのキャリアパスの中で、3ヵ国で働く機会を得ました。今はパリに戻り、本社のポジションに就いています。

最も誇らしい点は、店舗の責任者としてチームを成長させ、ビジネスを発展させたことだと思います。赴任先の店舗は急成長を遂げ、多くの人材を採用しました。会社のために、ものすごく貢献できるという自負がありました。私自身も成長でき、とても素晴らしい体験だったと思います。

ルイ・ヴィトンは、チャンスを掴もうとする意欲さえあれば、すべてを可能にする、成功のために必要な機会を与えてくれるメゾンです。

ギヨーム、リテールサポートマネージャー

A new horizon

ルイ・ヴィトンは一つですが、旅先は60ヵ国以上もあります。アトリエ、ストア、倉庫… どの分野でも、世界中であなたの才能を発揮することが可能です。

香港からパリへ

If you have a dream, you know what you are looking for, you have determination, you work hard, I think you can do it also.

***

My name is Mary, I’m from Hong Kong. I joined Louis Vuitton one year ago, and I have worked for LVMH Group for almost eleven years.

I started my career as an HR intern in the LVMH holding corporate office in Hong Kong and I was taking care of the training function in the holding office.

Then after working there for six years, I had the mobility to move to the LVMH Watches and Jewelry Division, taking care of the watches and jewelry brand. And during that moment, my main function was HR recruitment and Training.

Actually, after working for the LVMH Watches and Jewelry Division, I left my job for a while to join my husband – my husband is French –, to join him here and also to really learn French intensively. I spent four months in the Alliance Française in Paris to learn French. It was very intensive, it was like five or six hours per day. And after this learning experience, I actually had a very valuable chance to work for FRED in place Vendôme as a client advisor. And I had the experience to work in rue de la Paix and in Printemps, these three stores to really talk to our clients, to understand the culture, to understand the language. It was a very valuable opportunity.

And then, I take a temporary mission in Hong Kong as a temporary training manager.

I sell with the team, I inspire them with my experience. And I was so happy that I can give my knowledge back to the team and share what I have done.

Then I realized that training is my passion. Learning is my passion, helping others. Instead of doing something individual. And then I came back to Paris and I took this position for one year as international retail learning manager for watches and jewelry.

It’s fantastic. I had the chance to meet people from different countries. In one training session, I can have Japanese, Chinese, Hong Kong people, English people, French people, Italian, Americans, mix of people. And they are from different cultural backgrounds, very different personalities.

They just come to me and say: “I cannot imagine how you overcome the difficulties and how determined you are. I cannot imagine that you can work as a client advisor and suddenly you go to Paris headquarter and you are Asian.” I just say to them that if you have a dream, you know what you are looking for, you have determination, you work hard, I think you can do it also.

***

In the future, for my career development, I think I will keep looking for new challenges in LVMH Group or in Louis Vuitton because it’s such an exciting luxury group. We constantly improve to be the number one and we stay as the number one because we strive for the best. And I’m so proud being part of LVMH and Louis Vuitton.

Mary, International Retail Training Manager Watches & Jewelry, Connected Objects at Louis Vuitton

If you have a dream, you know what you are looking for, you have determination, you work hard, I think you can do it also.

***

My name is Mary, I’m from Hong Kong. I joined Louis Vuitton one year ago, and I have worked for LVMH Group for almost eleven years.

I started my career as an HR intern in the LVMH holding corporate office in Hong Kong and I was taking care of the training function in the holding office.

Then after working there for six years, I had the mobility to move to the LVMH Watches and Jewelry Division, taking care of the watches and jewelry brand. And during that moment, my main function was HR recruitment and Training.

Actually, after working for the LVMH Watches and Jewelry Division, I left my job for a while to join my husband – my husband is French –, to join him here and also to really learn French intensively. I spent four months in the Alliance Française in Paris to learn French. It was very intensive, it was like five or six hours per day. And after this learning experience, I actually had a very valuable chance to work for FRED in place Vendôme as a client advisor. And I had the experience to work in rue de la Paix and in Printemps, these three stores to really talk to our clients, to understand the culture, to understand the language. It was a very valuable opportunity.

And then, I take a temporary mission in Hong Kong as a temporary training manager.

I sell with the team, I inspire them with my experience. And I was so happy that I can give my knowledge back to the team and share what I have done.

Then I realized that training is my passion. Learning is my passion, helping others. Instead of doing something individual. And then I came back to Paris and I took this position for one year as international retail learning manager for watches and jewelry.

It’s fantastic. I had the chance to meet people from different countries. In one training session, I can have Japanese, Chinese, Hong Kong people, English people, French people, Italian, Americans, mix of people. And they are from different cultural backgrounds, very different personalities.

They just come to me and say: “I cannot imagine how you overcome the difficulties and how determined you are. I cannot imagine that you can work as a client advisor and suddenly you go to Paris headquarter and you are Asian.” I just say to them that if you have a dream, you know what you are looking for, you have determination, you work hard, I think you can do it also.

***

In the future, for my career development, I think I will keep looking for new challenges in LVMH Group or in Louis Vuitton because it’s such an exciting luxury group. We constantly improve to be the number one and we stay as the number one because we strive for the best. And I’m so proud being part of LVMH and Louis Vuitton.

Mary, International Retail Training Manager Watches & Jewelry, Connected Objects at Louis Vuitton

「夢があり、求めているものが明確で、決断力があり、勤勉であるならば、叶えられない夢はないと思います。」

***

香港出身です。ルイ・ヴィトンに入社したのは昨年、LVMHには約11年前から勤務しています。

香港のLVMHアジア本社で人事のインターンとしてキャリアをスタートしました。その後香港のオフィスでトレーニングを担当。 6年間勤務した後、LVMHのウォッチ&ファインジュエリー部門へ異動し、時計とファインジュエリーを担当する機会に恵まれました。この時期、私の主な役割は人材の採用とトレーニングでした。

LVMHのウォッチ&ファインジュエリー部門に勤務した後、夫と生活するために一時期職を離れました。夫はフランス人なので、こちらで一緒に暮らすためと、集中的にフランス語を学習するためでした。語学習得に4ヵ月間アリアンス・フランセーズに通いました。授業は一日に5、6時間の集中講座。この経験を経て、ヴァンドーム広場のフレッドでクライアントアドバイザーとして働く機会に恵まれました。ラぺ通りやパンテオンのブティックにも勤務して、さらに経験を積むことができました。これら3つの店舗で、お客様との関係を築きながら、文化や言語を習得しました。とても有意義な機会だったと思います。 

その後、トレーニングの責任者として香港での短期任務を承諾しました。

チームに、自らの経験や知識を伝え、実践してきたことを共有できることに大きな喜びを感じました。

その後、私自身がトレーニングに深い関心があると気づいたのです。個人的に売り上げを作るのではなく、共に学び、皆をサポートすることにパッションを感じています。そして一年前パリに戻り、ウォッチ&ファインジュエリー、インターナショナル・リテールのトレーニング責任者のポジションに就きました。 

さまざまな国籍の人々と、同じトレーニングセッションで出逢う機会に恵まれました。日本人、中国人、香港人、英国人、フランス人、イタリア人、アメリカ人。異なる文化を持ち、それぞれ非常にバラエティに富んだ個性の持ち主。

よく言われるのは、「ここまで来るのに、ものすごい苦労があったのでしょうね。クライアントアドバイザーとして入社して、その後突然パリ本社に異動できるなんて、信じられない。」 その際こう答えます:「夢があり、求めているものが明確で、決断力があり、勤勉であるならば、叶えられない夢はないと思います。」

***

将来的には、LVMHグループまたはルイ・ヴィトンでの新たなチャレンジを模索したいと思います。非常に魅力的なラグジュアリーグループなので。ナンバー1になるために絶えず向上する。No.1であり続けられるのは、最高を目指して努力するからです。LVMHおよびルイ・ヴィトンの一員であることを誇りに思います。

マリー、ルイ・ヴィトン社にてウォッチ&ファインジュエリー、コネクテッドオブジェ国際リテールトレーニング責任者

成都からパリへ

My career path really reflects the core personality of Louis Vuitton as a company. It's a magical journey that I never imagined possible at the beginning.

***

Florent. I’m Chinese by nationality.

I’ve been working at Louis Vuitton for nearly 9 years, and my current job is my sixth with the company. I’ve developed a great deal in that time, and that process is ongoing; I’ve never been bored here.

My career with Louis Vuitton began in a city of central China called Chengdu. I was Assistant Store Manager there. After Chengdu, I moved to northern China and a city called Dalian. There, I was involved in every aspect of Leather Goods in a much bigger store. After two years in Dalian, I went to Shanghai as a store manager. It was what we call a ‘global store’. These are stores that stock all Louis Vuitton offerings, from leather goods through to ready to wear.

After five years of in-store life, I joined the China Head Office, where I ran a special orders and hard sided products project for all of China for a year and a half.

It was at that point that I applied for mobility. I could see more opportunities to develop this business at Head Office level. At that time, there was a vacancy in central clienteling, which is all to do with private client relationships with all the Maison’s most important clients, and all about Fashion Shows, Cruises, high jewelry, high watch events, and more… I said to myself: “Here’s another challenge for me”. So when it was offered, I accepted it. I’ve been in Paris ever since... I think two and a half years already.

When I arrived here, I had to work with people of all nationalities, clients from all over the world and all the regional teams.

So for around a year, I worked as a member of the Client & Development team here at Pont Neuf. I was then offered the position of Writer Marketing focusing on exotics and hard sided travel products. It was my dream to work in this area, so I said ‘yes’ immediately.

My career path really reflects the core personality of Louis Vuitton as a company. It's a magical voyage that I never imagined possible at the beginning. I’m a traveler at heart, and I move around a lot. Even in my current job, I travel a great deal to meet the teams and  encounter different cultures, clients, etc. This is really an amazing journey.

Florent, Head of Retail Marketing - Exotics and Hard Sided

My career path really reflects the core personality of Louis Vuitton as a company. It's a magical journey that I never imagined possible at the beginning.

***

Florent. I’m Chinese by nationality.

I’ve been working at Louis Vuitton for nearly 9 years, and my current job is my sixth with the company. I’ve developed a great deal in that time, and that process is ongoing; I’ve never been bored here.

My career with Louis Vuitton began in a city of central China called Chengdu. I was Assistant Store Manager there. After Chengdu, I moved to northern China and a city called Dalian. There, I was involved in every aspect of Leather Goods in a much bigger store. After two years in Dalian, I went to Shanghai as a store manager. It was what we call a ‘global store’. These are stores that stock all Louis Vuitton offerings, from leather goods through to ready to wear.

After five years of in-store life, I joined the China Head Office, where I ran a special orders and hard sided products project for all of China for a year and a half.

It was at that point that I applied for mobility. I could see more opportunities to develop this business at Head Office level. At that time, there was a vacancy in central clienteling, which is all to do with private client relationships with all the Maison’s most important clients, and all about Fashion Shows, Cruises, high jewelry, high watch events, and more… I said to myself: “Here’s another challenge for me”. So when it was offered, I accepted it. I’ve been in Paris ever since... I think two and a half years already.

When I arrived here, I had to work with people of all nationalities, clients from all over the world and all the regional teams.

So for around a year, I worked as a member of the Client & Development team here at Pont Neuf. I was then offered the position of Writer Marketing focusing on exotics and hard sided travel products. It was my dream to work in this area, so I said ‘yes’ immediately.

My career path really reflects the core personality of Louis Vuitton as a company. It's a magical voyage that I never imagined possible at the beginning. I’m a traveler at heart, and I move around a lot. Even in my current job, I travel a great deal to meet the teams and  encounter different cultures, clients, etc. This is really an amazing journey.

Florent, Head of Retail Marketing - Exotics and Hard Sided

私の経歴はまさにルイ・ヴィトンのスピリットそのもの。入社当時は想像すらできなかった魔法のような旅路です。

***

フロラン。国籍は中国です。 

約9年前からルイ・ヴィトンに勤務し、現職は入社から数えて6つ目のポストになります。入社以来大きな成長を遂げましたし、常に会社と共に成長しています。退屈したことはありません。

ルイ・ヴィトンでのキャリアをスタートした場所は、中国中部の都市、成都でした。そこではアシスタントストアマネージャーでした。成都の後、中国北部の都市、大連に転勤しました。大連では、大規模店舗でレザーグッズ全般を担当しました。大連に2年いた後、ストアマネージャーとして上海に赴任しました。そこは、いわゆる「グローバルストア」でした。レザーグッズからプレタポルテまで、ルイ・ヴィトンの全カテゴリーを取り扱っている店舗です。

店舗で5年勤務した後、中国本社に異動し、1年半中国全土のスペシャルオーダーとトランク製品のプロジェクトを担当しました。

その後、異動願いを出しました。このビジネスを展開するには本社の方が有利だと分かったからです。当時、クライアンテリングという、ルイ・ヴィトンのVICや、ファッションショー、クルーズ、ハイジュエリー、高級ウォッチのイベントなどのすべてを担当するプライベートリレーションズのポジションが空いていました。「自分にとって、これも一つのチャレンジだ」と思い、このオファーを受けることにしたのです。以来パリ勤務。もうかれこれ2年半になると思います。

パリではあらゆる国籍の人々、世界中のお客様、あらゆる地域のチームを相手に仕事をする必要がありました。

約1年、ここポン・ヌフの「クライアント&ディベロップメント」チームの一員として働きました。その後、エキゾチックレザーやオブジェ・ノマドに焦点を絞ったマーケティングのポストが提案されました。この分野で仕事をするのが夢だったので、すぐにOKしました。

 私の経歴はまさにルイ・ヴィトンスピリットそのもの。入社当時には想像すらできなかった魔法のような旅路です。私は根っからの旅人で、社内でも動き回っています。今の仕事でも、さまざまなチームと話し合ったり、お客様をサポートするために、しょっちゅう出張します。本当に素晴らしい旅路です。

フロ-ラン、リテール・マーケティング - エキゾチック&ハードサイド責任者

パリからミラノ、ニューヨークへ

I was quietly getting on with opening boxes, when I got a phone call and someone said to me: “Don’t empty all your boxes just yet: you might need to repack them quickly because an opportunity’s come up in New York. Are you interested?”

***

I’m Jeremy. I’m 34 years old. I’m an engineer by training, and I currently work in the supply chain. I’ve been with Louis Vuitton since 2008. Actually, I started even earlier than that with an internship in 2005, so I have a very long history with the Maison. I joined as a member of the Flow Management team that acts as an interface with the workshops.

Even then, I had the opportunity to work with our subcontractors in Italy. So there was a little traveling to do, which was rather unusual for an internship, as was the fairly high level of responsibility. It really made me want to find out more about Louis Vuitton. That’s how I came to join the company under a permanent contract of employment at the beginning of 2008 as a Distribution Planner with responsibility for store stock levels and supplies.

At that time, most of my work was focused on Italy and the Middle East. So I had the opportunity to get involved with the Southern European adventure as a member of the team that began the adventure in Milan. We didn’t even have an office to begin with. We were a small team working in temporary offices. And then after that, we grew to five to six to ten to fifteen… until we ended up with around fifty people… The result was a mix with incredible energy. It really was an amazing two-year experience.

At the end of this Southern European experience, I was seconded to a special project that involved setting up a warehouse in Dubai to supply all our Middle Eastern markets. That again was a new discovery. And a very different environment than in Milan. As a result, I spent six months in Dubai.

Once the warehouse was up and running, I opted to come back to Paris. I wanted to try something other than the supply chain. Having  gained some experience of life in the workshops, and a lot more about supplying our stores, I wanted to see the final link in the chain. I wanted to see how it all came together in the store. So I began that process as a Sales Manager in the Champs Élysée store. But that didn’t last very long, because soon after I started, I was offered a new supply chain opportunity based in New York.

I remember that day very well: it was a Wednesday, a Wednesday off because I was working in the store at the time. I was quietly getting on with opening boxes, when I got a phone call and someone said to me: “Don’t empty all your boxes just yet: you might need to repack them quickly because an opportunity’s come up in New York. Are you interested?” I was interested, obviously. I was really enjoying what I was doing in the Champs-Élysées store, but New York spoke to me even more strongly. So I repacked my boxes and we set off a few months later for New York.

I then had responsibility for the entire leather goods and accessories supply chain, partly forecasting sales, and partly looking after distribution. There was also a new part to the job: management, because I had to build my own team. Once again, I was dealing with very different cultures, which is not something I really expected. I had expected it in Dubai. But I had no idea about New York. It’s easy to think that you know somewhere just because you see it every day on TV and in all the movies. But the reality is that American culture is very different from our Latin culture in France. So I had plenty to learn there as well. I absolutely loved the experience, which lasted for five years altogether. I didn’t even notice the time passing. And  for the last year and a half, I’ve been back in Paris working in the central supply chain. I now head up distribution.

I see mobility as a mix of many different ingredients: the first is a personal predisposition to take up these opportunities - you have to have that to cope with the logistics alone; you have to be ready for the realization that in two or three months’ time you’ll be on the other side of the world.  Most importantly, you have to want it, have an inquisitive nature and the right mindset. And  underlying all of that, you also need the opportunities to be there in front of you. It’s the HR and management teams that make sure that potential candidates know about these opportunities, at least that’s the way it’s always been for me. It’s not something that you set out to do from the start. It's more about the opportunities presented to you, and I’ve always seized on them the moment they’ve been offered.

Jeremy, Demand Sizing & Distribution Manager

I was quietly getting on with opening boxes, when I got a phone call and someone said to me: “Don’t empty all your boxes just yet: you might need to repack them quickly because an opportunity’s come up in New York. Are you interested?”

***

I’m Jeremy. I’m 34 years old. I’m an engineer by training, and I currently work in the supply chain. I’ve been with Louis Vuitton since 2008. Actually, I started even earlier than that with an internship in 2005, so I have a very long history with the Maison. I joined as a member of the Flow Management team that acts as an interface with the workshops.

Even then, I had the opportunity to work with our subcontractors in Italy. So there was a little traveling to do, which was rather unusual for an internship, as was the fairly high level of responsibility. It really made me want to find out more about Louis Vuitton. That’s how I came to join the company under a permanent contract of employment at the beginning of 2008 as a Distribution Planner with responsibility for store stock levels and supplies.

At that time, most of my work was focused on Italy and the Middle East. So I had the opportunity to get involved with the Southern European adventure as a member of the team that began the adventure in Milan. We didn’t even have an office to begin with. We were a small team working in temporary offices. And then after that, we grew to five to six to ten to fifteen… until we ended up with around fifty people… The result was a mix with incredible energy. It really was an amazing two-year experience.

At the end of this Southern European experience, I was seconded to a special project that involved setting up a warehouse in Dubai to supply all our Middle Eastern markets. That again was a new discovery. And a very different environment than in Milan. As a result, I spent six months in Dubai.

Once the warehouse was up and running, I opted to come back to Paris. I wanted to try something other than the supply chain. Having  gained some experience of life in the workshops, and a lot more about supplying our stores, I wanted to see the final link in the chain. I wanted to see how it all came together in the store. So I began that process as a Sales Manager in the Champs Élysée store. But that didn’t last very long, because soon after I started, I was offered a new supply chain opportunity based in New York.

I remember that day very well: it was a Wednesday, a Wednesday off because I was working in the store at the time. I was quietly getting on with opening boxes, when I got a phone call and someone said to me: “Don’t empty all your boxes just yet: you might need to repack them quickly because an opportunity’s come up in New York. Are you interested?” I was interested, obviously. I was really enjoying what I was doing in the Champs-Élysées store, but New York spoke to me even more strongly. So I repacked my boxes and we set off a few months later for New York.

I then had responsibility for the entire leather goods and accessories supply chain, partly forecasting sales, and partly looking after distribution. There was also a new part to the job: management, because I had to build my own team. Once again, I was dealing with very different cultures, which is not something I really expected. I had expected it in Dubai. But I had no idea about New York. It’s easy to think that you know somewhere just because you see it every day on TV and in all the movies. But the reality is that American culture is very different from our Latin culture in France. So I had plenty to learn there as well. I absolutely loved the experience, which lasted for five years altogether. I didn’t even notice the time passing. And  for the last year and a half, I’ve been back in Paris working in the central supply chain. I now head up distribution.

I see mobility as a mix of many different ingredients: the first is a personal predisposition to take up these opportunities - you have to have that to cope with the logistics alone; you have to be ready for the realization that in two or three months’ time you’ll be on the other side of the world.  Most importantly, you have to want it, have an inquisitive nature and the right mindset. And  underlying all of that, you also need the opportunities to be there in front of you. It’s the HR and management teams that make sure that potential candidates know about these opportunities, at least that’s the way it’s always been for me. It’s not something that you set out to do from the start. It's more about the opportunities presented to you, and I’ve always seized on them the moment they’ve been offered.

Jeremy, Demand Sizing & Distribution Manager

のんびり引っ越しの荷ほどきに取りかかっていると、電話がかかってきて、こう言われました。「とりあえず箱の荷物はそのままで。じきにまた荷造りが必要になるかもしれないから。ニューヨーク勤務のチャンスに興味ある?」。

***

ジェレミー。34歳。エンジニアの教育を受け、現在はサプライチェーン関係の仕事をしています。2008年にルイ・ヴィトンに入社しました。それよりも前、2005年からインターンとしてルイ・ヴィトンで働いていたので、メゾンとのつきあいはずいぶん長いです。アトリエとの仲立ちの役目をする「フロー・マネジメント」チームのメンバーとして入社しました。

インターン時代からすでに、イタリアの下請け会社と仕事をする機会がありました。インターンシップとしては珍しく出張もしました。それがきっかけで、ルイ・ヴィトンのことをもっと知りたいと思うようになったのです。こうして2008年初めに正社員として入社し、ディストリビューションプランナーのポジションに就きました。店舗の在庫状況と製品のディストリビューションです。

当時イタリアと中東を主に担当していました。南ヨーロッパのプロジェクトに参加する機会に恵まれ、ミラノでプロジェクトを立ち上げたチームに所属しました。オフィスもまだ用意されておらず。仮のオフィスで活動する小さなチームでした。その後、5人、6人、10人、15人へと増え、最終的に50人ほどになりました。驚くべきパワーを持つチームと共に過ごした2年間は私にとって素晴らしい経験でした。

南ヨーロッパでのこの経験が終わり、中東のすべての市場に製品を供給する倉庫をドバイに設立するための特別プロジェクトへ出向しました。これも新たな発見につながりました。ミラノとは大きく異なる環境。結局、ドバイでは6ヵ月過ごしました。 

倉庫が整備されると、パリへ戻る選択をしました。サプライチェーン以外のことに挑戦したかったからです。アトリエや、店舗への供給を経験した後、店舗の仕事がどんなものなのかを見たかった。そこでパリ・シャンゼリゼのセールスマネージャーとして勤務することになりました。残念ながら、再度サプライチェーンのニューヨーク勤務を提案されたため長く働くことはできませんでした。 

今でもよく覚えています。あれは水曜日。当時店舗に勤務していたので、水曜日が休みでした。のんびり引っ越しの荷ほどきに取りかかっていると、電話がかかってきて、こう言われました。「とりあえず箱の荷物はそのままで。じきにまた荷造りが必要になるかもしれないから。ニューヨーク勤務のチャンスがあるのだけれど。興味はある?」。 当然興味はありました。シャンゼリゼ店での仕事は非常に楽しかったのですが、ニューヨーク勤務には一層強く心を動かされました。こうしてまた荷造りをし、しばらくしてニューヨークへ発つこととなりました。

ニューヨークでは、レザーグッズとアクセサリーのサプライチェーン全般、特に販売予測と流通を担当しました。この仕事には新しい要素もありました。マネジメントです。自分のチームを構築する必要がありましたから。ニューヨークでもまた、とても異なった文化と向き合っていました。予想とはまったく違うものでした。ドバイでは予想がつきましたが、ニューヨークについては皆目見当がつきませんでした。毎日テレビで見たり、いろんな映画でも見ているから、どんなところか分かっていると思いがちですが、実のところ、アメリカの文化はフランスのラテン文化とは大きく異なっています。なので、アメリカで学ばなければならないことはたくさんありました。私は5年にも及んだアメリカでの体験を心から楽しみました。そして1年半前から、パリに戻ってセントラル・サプライチェーンで仕事をしています。現在は流通の責任者です。 

ジョブ・モビリティには複数の要因があると思います。第一は、こうしたチャンスに応じる個人的資質です。ロジスティックだけに限っても、それに対処する資質が必要です。また、2、3ヵ月後に地球の裏側に赴任することを覚悟する必要もあります。一番肝心なのは、何より自分がそれを望むこと、そして探究心と適切なものの見方・考え方を持っていること。そして、これらすべての前提になるのは、目の前にこうしたチャンスがあることです。こうしたチャンスについて候補者にしっかり伝えるのが人事部と経営陣の仕事です。少なくとも私の場合はいつも、初めからそれを目指すというのではなく、むしろ、向こうからチャンスが転がってくるという感じでした。私は、チャンスが来るたびに、それに飛びついてきました。

ジェレミー、デマンドサイジング&ディストリビューションマネージャー

フランスからポルトガルへ

You always push open new doors, but the reason you do that is because you’ve been successful in opening previous doors.

***

My name’s Simon, I’m 41 and I’m an engineer by training, having studied as a student in the city of Lille in France. I’ve been working now for nearly 20 years, and I’ve spent 11 of those years with Maison Louis Vuitton.

I began as a Logistics Manager for the workshops in the Drôme and Ardèche regions of south-eastern France, before moving on to take up new roles as Head of Manufacturing and Production Manager in the Ardèche workshop.

The transition to manufacturing was quite natural given my training and my appetite for management, and it’s true that seeing these business challenges through the eyes of a Logistics Manager was a definite strength when it came to facilitating change in terms of workshop skills and organizational structure. And the ability to understand all these challenges when you have the most exceptional collaborative projects in place with artists such as Stephen Sprouse and Richard Prince brings with it the understanding that you have to drive progress fast and that clients want products quickly; it also makes you more credible to the artisan leather workers in the workshop.

After that, I had the opportunity to develop my career further in Portugal with a job that was relatively similar to the one that I knew, but in a very different environment, which involved setting up an entirely new facility and developing its growth.

It was an opportunity that came up, and wasn’t necessarily something that was predestined for me. From that point onwards, it’s all about the appetite for a challenge; the challenge of pushing open new doors, writing your own future career and embarking on that journey. That’s the way it happened for me.

In Portugal, I arrived in what was a completely new environment, but with a very clear perception in my own mind about the DNA of the Maison, what I needed to contribute to it, what I needed to pass on in terms of appetite for the product and attention to detail, all of which made the job so amazing. It was also that the new teams in Portugal were very receptive to Louis Vuitton... That’s the what, who and how of the way we work.

I knew nothing of Portugal, and hadn’t even visited Portugal before I got the opportunity to work there: I learned the language in the country, and it’s always very rewarding to learn a new language and understand how to express yourself.

The bottom line is that you learn a great deal by immersing yourself in a culture very different from your own, even when there are some things you have in common, because you are still in a European country. And that helps me a great deal in the way I manage today, because I work with suppliers; some of them are in Italy and others are in other European countries, and I understand that their points of reference are different from ours.

Last year, I joined the Head Office teams here at Pont Neuf where I’m involved in materials and lead a small team of around 20 people spanning several different specialist areas. The vision of team management here is very different from my past experience.

But one thing’s for sure: having had this opportunity to work in Portugal has accelerated my understanding of the need to adapt - and how to adapt - the way you work, because in the end that’s what makes the difference... the ability to draw on the strengths of others rather than relying solely on your own initiative.

Simon, Metal Components Activity Manager

You always push open new doors, but the reason you do that is because you’ve been successful in opening previous doors.

***

My name’s Simon, I’m 41 and I’m an engineer by training, having studied as a student in the city of Lille in France. I’ve been working now for nearly 20 years, and I’ve spent 11 of those years with Maison Louis Vuitton.

I began as a Logistics Manager for the workshops in the Drôme and Ardèche regions of south-eastern France, before moving on to take up new roles as Head of Manufacturing and Production Manager in the Ardèche workshop.

The transition to manufacturing was quite natural given my training and my appetite for management, and it’s true that seeing these business challenges through the eyes of a Logistics Manager was a definite strength when it came to facilitating change in terms of workshop skills and organizational structure. And the ability to understand all these challenges when you have the most exceptional collaborative projects in place with artists such as Stephen Sprouse and Richard Prince brings with it the understanding that you have to drive progress fast and that clients want products quickly; it also makes you more credible to the artisan leather workers in the workshop.

After that, I had the opportunity to develop my career further in Portugal with a job that was relatively similar to the one that I knew, but in a very different environment, which involved setting up an entirely new facility and developing its growth.

It was an opportunity that came up, and wasn’t necessarily something that was predestined for me. From that point onwards, it’s all about the appetite for a challenge; the challenge of pushing open new doors, writing your own future career and embarking on that journey. That’s the way it happened for me.

In Portugal, I arrived in what was a completely new environment, but with a very clear perception in my own mind about the DNA of the Maison, what I needed to contribute to it, what I needed to pass on in terms of appetite for the product and attention to detail, all of which made the job so amazing. It was also that the new teams in Portugal were very receptive to Louis Vuitton... That’s the what, who and how of the way we work.

I knew nothing of Portugal, and hadn’t even visited Portugal before I got the opportunity to work there: I learned the language in the country, and it’s always very rewarding to learn a new language and understand how to express yourself.

The bottom line is that you learn a great deal by immersing yourself in a culture very different from your own, even when there are some things you have in common, because you are still in a European country. And that helps me a great deal in the way I manage today, because I work with suppliers; some of them are in Italy and others are in other European countries, and I understand that their points of reference are different from ours.

Last year, I joined the Head Office teams here at Pont Neuf where I’m involved in materials and lead a small team of around 20 people spanning several different specialist areas. The vision of team management here is very different from my past experience.

But one thing’s for sure: having had this opportunity to work in Portugal has accelerated my understanding of the need to adapt - and how to adapt - the way you work, because in the end that’s what makes the difference... the ability to draw on the strengths of others rather than relying solely on your own initiative.

Simon, Metal Components Activity Manager

毎回新たな扉を開きますが、こうした新たな扉を開くことができるのは、その前の扉を開けることに成功してきたからです。

***

シモン、41歳。エンジニアの教育を受け、フランスのリールで学士を取得。今では約20年の職務経験があり、11年前からルイ・ヴィトンに勤務しています。

仏南東部のドロームとアルデシュにあるアトリエでロジスティック責任者としてスタートし、その後、製造主任、生産責任者としての新しい役目を引き受けるため、アルデシュのアトリエへ赴任しました。

製造部門への異動は、私の学歴や、マネージメントへの関心からして自然な流れでした。ロジスティック責任者の目を通してビジネスの課題を見てきたことが、アトリエの技術面や組織構造面の変革の促進にあたる際に大きな強みになったのは確かです。スティーブン・スプラウスやリチャード・プリンスといったアーティストとのコラボレーションに際してこうしたすべての課題を理解するには、物事を迅速に進める必要があるということ、そして、お客様が製品をすぐに入手されたいと思っているという認識も必要です。それがあれば、アトリエのレザー職人たちへの説得力も増します。

その後、ポルトガルでさらにキャリアを積む機会を得ました。仕事自体はこれまでに経験したものとそう変わりませんでしたが、大きく異なっていたことがひとつ。まったく新しい事業所を立ち上げてその成長を図るという仕事です。

このチャンスは、私にとっては、必ずしも当然の流れと言えるものではありませんでした。しかし引き受けたからには、チャレンジへ向けて猪突猛進あるのみ。新しい扉を開き、自分の将来のキャリアを想像しながら、その道への一歩を踏み出すという気持ちでした。

ポルトガルに赴任した私を取り囲む環境はまったく新しいものでしたが、私の頭には、メゾンのDNAについての極めてはっきりした認識がありました。メゾンに貢献するために何が必要か、製品に対する嗜好や細部へのこだわりに関して何を伝えるべきかについて。そのおかげで、この仕事はとても素晴らしいものになりました。ポルトガルの新しいチームがルイ・ヴィトンをすんなり受け入れたこともそうですが、仕事の中身も、人間も、仕事のやり方もすべてが素晴らしかったのです。

ポルトガルのことは何も知りませんでしたし、ここで働く機会を得るまで、ポルトガルに来たことさえありませんでした。赴任してからポルトガル語を学びました。新しい言語を学び、自分を表現する方法を知るのは、常にとても有意義なことです。

同じヨーロッパの国なので、共通点は多少あるにしても、大切なことは、自分の国の文化とは大きく異なる文化にどっぷり浸かることで多くを学べるということです。これは、私が現在マネジメントをする上でも大いに役立っています。取引先のサプライヤーは、イタリアのサプライヤーだったり、ヨーロッパのその他の国のサプライヤーだったりしますから。彼らの「ものさし」は私たちのとは違うということを心得ています。

昨年から、ここポン・ヌフの素材部門を担当し、20名ほどの小さなチームを取りまとめています。ここでのチームマネジメントのビジョンは、私がこれまで経験したものとは大きく異なっています。

しかし、一つ確かなことは、ポルトガルで働く機会に恵まれたことで、作業効率を上げることができるように仕事のやり方を調整する必要性と調整方法をすばやく理解できるようになったこと。結局のところ、それこそが違いを生むのですから。自分がイニシアティブをとることのみに頼るよりむしろ、周りの力を生かす能力が大事なのです。

シモン、メタルコンポーネンツ アクティビティマネージャー

ロンドンから東京へ

I’ve never felt like it’s been almost 15 years being in this Maison. There’s never a moment where you think “this is not possible or it’s impossible”.

***

My name is Mayuko. My current position is Vice President for Merchandising and VM (Visual Merchandising).

So this means managing two departments.

The first one involves really starting from the first part of the product cycle, where we see the products in the showroom in Paris, and we work on what is best for Japan in terms of product offer, what we want to do in terms of strategy. So, of course, we receive the general strategy and what we want to do as a brand, but then we try to filter, and we digest things, we try to see what that means for our zone. And then after the buys and assortments being made in Paris, we take that back into Japan where we work also with the Visual Merchandising team to see how that will roll out in store.

I started my career in 2003 in the New Bond Street store in London.

I was extremely lucky to work within the Watch & Jewelry team, the Visual Merchandising team, the after-sales team and the leather goods team. So it was an extremely fulfilling challenge, and really created the base of my career within Louis Vuitton.

The journey has been extremely smooth, and yet full of different things happening along the way. So first starting from New Bond Street in the store, this was for about six months, and then I was in the head office in London, and I was representing the UK, Scandinavia and Ireland for Regional Products Merchandising Manager. After one year, I was in the Paris office, in the Europe zone, where I had many different experiences: first within the ready-to-wear team, and then working in the accessories team, where we built merchandising and accessories, which was not existent then, and then moving on to leather goods. That’s when I was also weighing out the fact that I’m Japanese, and I’d actually never lived in Japan before, so due to personal reasons, I wanted to be closer to my family.  

And what was quite amazing is that of course we are LVMH, we are Louis Vuitton, so there was this amazing chance to be able to move by mobility, which is how I moved into Louis Vuitton Japan, to become Merchandising Manager for leather goods.

And then there was an opportunity within LVMH still, but in FENDI, this time in Hong Kong, when I then moved back after a year to Tokyo, within a brand outside of LVMH.

However, 2½ years ago there was this wonderful opportunity to be the Vice President of Merchandising here, which I gladly took because it’s really maximizing the experiences that I’ve had so far within all product categories. So this is how I came back to Louis Vuitton in Tokyo.

What keeps me excited within Louis Vuitton is that you’re on a treadmill; it doesn’t stop. I’ve never felt like it’s been almost 15 years being in this Maison. I guess we go through so many changes, so many different things happening, so many new challenges coming on board, that we really do never stop.

There’s never a moment where you think “this is not possible or it’s impossible”, because there’s always a way to then look at something differently. There’s no set career plan in the sense that once you join the Maison you start with A and then it’s B, C, D. It depends on what happens afterwards to then determine what could be the path.

Obviously, when you spend more than ten years in a company or when you work extremely closely - because sometimes in the showrooms in Paris, for example during the buying sessions, we are together from 8 o’clock in the morning until midnight - it’s extremely tough mentally and physically. So that’s when you have that one moment when you’re parting, when you have your farewell goodbyes, that you really have made not only solid professional relationships, but really good friendships: a lot of trust, a lot of connections with people beyond just Louis Vuitton and merchandising.

Mayuko, Vice President Merchandising, Louis Vuitton Japan

I’ve never felt like it’s been almost 15 years being in this Maison. There’s never a moment where you think “this is not possible or it’s impossible”.

***

My name is Mayuko. My current position is Vice President for Merchandising and VM (Visual Merchandising).

So this means managing two departments.

The first one involves really starting from the first part of the product cycle, where we see the products in the showroom in Paris, and we work on what is best for Japan in terms of product offer, what we want to do in terms of strategy. So, of course, we receive the general strategy and what we want to do as a brand, but then we try to filter, and we digest things, we try to see what that means for our zone. And then after the buys and assortments being made in Paris, we take that back into Japan where we work also with the Visual Merchandising team to see how that will roll out in store.

I started my career in 2003 in the New Bond Street store in London.

I was extremely lucky to work within the Watch & Jewelry team, the Visual Merchandising team, the after-sales team and the leather goods team. So it was an extremely fulfilling challenge, and really created the base of my career within Louis Vuitton.

The journey has been extremely smooth, and yet full of different things happening along the way. So first starting from New Bond Street in the store, this was for about six months, and then I was in the head office in London, and I was representing the UK, Scandinavia and Ireland for Regional Products Merchandising Manager. After one year, I was in the Paris office, in the Europe zone, where I had many different experiences: first within the ready-to-wear team, and then working in the accessories team, where we built merchandising and accessories, which was not existent then, and then moving on to leather goods. That’s when I was also weighing out the fact that I’m Japanese, and I’d actually never lived in Japan before, so due to personal reasons, I wanted to be closer to my family.  

And what was quite amazing is that of course we are LVMH, we are Louis Vuitton, so there was this amazing chance to be able to move by mobility, which is how I moved into Louis Vuitton Japan, to become Merchandising Manager for leather goods.

And then there was an opportunity within LVMH still, but in FENDI, this time in Hong Kong, when I then moved back after a year to Tokyo, within a brand outside of LVMH.

However, 2½ years ago there was this wonderful opportunity to be the Vice President of Merchandising here, which I gladly took because it’s really maximizing the experiences that I’ve had so far within all product categories. So this is how I came back to Louis Vuitton in Tokyo.

What keeps me excited within Louis Vuitton is that you’re on a treadmill; it doesn’t stop. I’ve never felt like it’s been almost 15 years being in this Maison. I guess we go through so many changes, so many different things happening, so many new challenges coming on board, that we really do never stop.

There’s never a moment where you think “this is not possible or it’s impossible”, because there’s always a way to then look at something differently. There’s no set career plan in the sense that once you join the Maison you start with A and then it’s B, C, D. It depends on what happens afterwards to then determine what could be the path.

Obviously, when you spend more than ten years in a company or when you work extremely closely - because sometimes in the showrooms in Paris, for example during the buying sessions, we are together from 8 o’clock in the morning until midnight - it’s extremely tough mentally and physically. So that’s when you have that one moment when you’re parting, when you have your farewell goodbyes, that you really have made not only solid professional relationships, but really good friendships: a lot of trust, a lot of connections with people beyond just Louis Vuitton and merchandising.

Mayuko, Vice President Merchandising, Louis Vuitton Japan

15年近くメゾンに勤務しているという実感はありません。「不可能だ」と思うことは皆無です。 

***

現在はマーチャンダイジング&ビジュアルマーチャンダイジング ヴァイスプレジデントとして、2つの部門を担当しています。マーチャンダイジングは製品ライフサイクルの第一段階からすべてが始まります。パリのショールームで製品と対面し、そこから製品供給と戦略面において日本の市場に最も相応しいものを検討します。もちろん総合的な方針やルイ・ヴィトンが追求する目標は送られてきますが、それにフィルターをかけたり吸収したりしつつ、私たちが担当する地域に及ぼす影響を考慮するよう努めています。そしてパリで買い付けた製品と数量を決定した後、日本へ戻ります。そこでビジュアルマーチャンダイジングチームとも協力し、店舗展開に関する作業を進めます。 

私は、2003年にロンドンのニュー・ボンド・ストリート ストアでキャリアをスタートしました。 

ウォッチ&ジュエリー、ビジュアルマーチャンダイジング、アフターセールスサービス、レザーグッズと、数々のチームで働く幸運に恵まれました。 とても充実したチャレンジであると同時に、ルイ・ヴィトンでのキャリアの基盤を築くことができました。

ニュー・ボンド・ストリートストアで約6ヵ月間勤務した後、イギリス、スカンジナビアおよびアイルランド地域のプロダクトマーチャンダイジング責任者としてロンドン本社に赴任。一年後パリ本社と欧州地域で多彩な経験を積みました。まずプレタポルテチーム、その後ファッションアクセサリーチーム。そこではマーチャンダイジングや当時はまだ存在していなかったアクセサリーの開発に携わり、それからレザーグッズへ移りました。日本人でありながら一度も日本で生活したことがないという事実について考え始めたのもこの時期です。個人的な理由から、家族のもとで暮らしたいと思っていました。

そう思っていたところに、LVMHグループとルイ・ヴィトンが夢のような異動のチャンスを提案してくれました。レザーグッズマーチャンダイジング責任者としてルイ・ヴィトン ジャパンに異動することが決まったのです。 

その後もグループ内ですが、今度は香港のフェンディに勤務する機会を得ました。一年後東京へ戻り、LVMH外部のブランドに入社。

二年半前、日本のマーチャンダイジング ヴァイスプレジデントに就任するという素晴らしい幸運に恵まれました。オファーをいただいた時はとてもうれしかったです。あらゆる製品カテゴリーでそれまで積んできた経験をすべて生かせるポジションだからです。こうして東京のルイ・ヴィトンへ戻ってきました。

ルイ・ヴィトンの刺激的なところは、物事が決して止まらないこと。15年近くもルイ・ヴィトンに勤務しているという実感はありません。理由として考えられるのは、変化の訪れるテンポが速く、活動が広範囲に渡るため、常に挑むべきチャレンジが数多く生じるからでしょう。実際、立ち止まることはありません。

あらゆる角度から物事が見れるため、「不可能だ」と思ったことはありません。ルイ・ヴィトンに入社した時点で、決まったキャリアプランというものは存在しません。B、C、Dの階段を上るには、Aという地点からスタートする。次に起こる事によって、この後は変化する。こうして職歴が形作られます。

同じ企業に10年以上勤めていれば、当然緊密な共同作業が行われます。パリのショールームでは、例えばバイイングの際、朝8時から夜中の12時まで共に過ごすこともあります。心身ともに消耗しますが、帰り際に挨拶を交わすと、プロフェッショナルな関係だけでなく友情を紡いだと実感できます。ルイ・ヴィトンやマーチャンダイジング以外の人たちとも信頼関係を築いたり、温かく交流できるのです。

麻由子、マーチャンダイジング ヴァイスプレジデント、ルイ・ヴィトン ジャパン

A new Maison

ファッション、フレグランス、ワイン&スピリッツ、文化、メセナ、出版、百貨店と、LVMHグループには70以上のメゾンが集結しています。チャレンジ精神旺盛なあなたにとっての、新たな自己表現フィールドです。

メゾン ヴーヴ・クリコからルイ・ヴィトンへ

The Group really makes it possible to live many lives in a single lifetime, to try different professions and experiences, different Maisons, and it really is possible to start your career in wines and spirits, and end up working in fashion at Louis Vuitton.

My name’s Sara, I’m 31, and I’m currently a human resources manager at the head office of Maison Louis Vuitton.  

I was born in Seine-Saint-Denis, and I used to ask myself how it would be possible for me to join a Group like this one. I almost didn’t send in my CV. But I said to myself that I shouldn’t rule myself out, that in fact I needed to do the opposite and apply, and that there was no harm in trying... and that’s how the story began.

And then, the next thing I’m proud of, is that I have been able to work abroad, practicing my profession in a different language every day, living in a different country even though, once again, I wasn’t necessarily gifted at languages and I hadn’t really travelled much. Rising to this challenge was really important for me.

I have been working in LVMH group for almost eight years now. I joined Maison Veuve Clicquot in September 2010 as a recruitment assistant, and a few months later I had the opportunity for promotion as a human resources development manager for the Veuve Clicquot and Krug Maisons.

Next, I really wanted to work abroad and see a different way of doing human resources, experience new perspectives and other points of view. An opportunity came up to join Moët Hennessy, where I worked as a human resources manager, with an extremely broad scope of action in human resources.

Ultimately, after amassing almost three years of experience at Moët Hennessy UK in London, I was ready for a new challenge, and I made the move to Paris to be an HR manager at the Maison Louis Vuitton.

The main reason that I joined the Maison Louis Vuitton is because I wanted to discover a new world, a new industry, with new professions, to set myself that challenge. I could have chosen something else, but for me, joining Louis Vuitton was the obvious choice because it was the Maison that most piqued my curiosity. It’s an imposing brand and I wanted to see what was behind this image of excellence and success, what was behind this model, and to understand what went on behind the scenes and, especially from an HR point of view, to find out who the people were who made this success possible every day. And of course, I also wanted to play my own role in this success by bringing added value to my job.

When you move between Maisons, the challenge lies in the fact that they have different cultures and management styles, because the Group gives the Maison’s CEOs a lot of freedom to express their own style and leave their own mark. And what’s so fascinating about that is that, through these experiences, it has given me much more cultural versatility.

It’s not over yet, and there are still more adventures ahead and a lot more to learn when it comes to the different professions, organizations, and cultures that make up the group.

Sara, Human Resources Manager

The Group really makes it possible to live many lives in a single lifetime, to try different professions and experiences, different Maisons, and it really is possible to start your career in wines and spirits, and end up working in fashion at Louis Vuitton.

My name’s Sara, I’m 31, and I’m currently a human resources manager at the head office of Maison Louis Vuitton.  

I was born in Seine-Saint-Denis, and I used to ask myself how it would be possible for me to join a Group like this one. I almost didn’t send in my CV. But I said to myself that I shouldn’t rule myself out, that in fact I needed to do the opposite and apply, and that there was no harm in trying... and that’s how the story began.

And then, the next thing I’m proud of, is that I have been able to work abroad, practicing my profession in a different language every day, living in a different country even though, once again, I wasn’t necessarily gifted at languages and I hadn’t really travelled much. Rising to this challenge was really important for me.

I have been working in LVMH group for almost eight years now. I joined Maison Veuve Clicquot in September 2010 as a recruitment assistant, and a few months later I had the opportunity for promotion as a human resources development manager for the Veuve Clicquot and Krug Maisons.

Next, I really wanted to work abroad and see a different way of doing human resources, experience new perspectives and other points of view. An opportunity came up to join Moët Hennessy, where I worked as a human resources manager, with an extremely broad scope of action in human resources.

Ultimately, after amassing almost three years of experience at Moët Hennessy UK in London, I was ready for a new challenge, and I made the move to Paris to be an HR manager at the Maison Louis Vuitton.

The main reason that I joined the Maison Louis Vuitton is because I wanted to discover a new world, a new industry, with new professions, to set myself that challenge. I could have chosen something else, but for me, joining Louis Vuitton was the obvious choice because it was the Maison that most piqued my curiosity. It’s an imposing brand and I wanted to see what was behind this image of excellence and success, what was behind this model, and to understand what went on behind the scenes and, especially from an HR point of view, to find out who the people were who made this success possible every day. And of course, I also wanted to play my own role in this success by bringing added value to my job.

When you move between Maisons, the challenge lies in the fact that they have different cultures and management styles, because the Group gives the Maison’s CEOs a lot of freedom to express their own style and leave their own mark. And what’s so fascinating about that is that, through these experiences, it has given me much more cultural versatility.

It’s not over yet, and there are still more adventures ahead and a lot more to learn when it comes to the different professions, organizations, and cultures that make up the group.

Sara, Human Resources Manager

LVMHグループでのキャリアパスでは、さまざまな職種や経験、さまざまなメゾンにチャレンジすることが可能です。ワイン&スピリッツでキャリアをスタートし、最終的にはファッション分野で働くといったことがルイ・ヴィトンでは可能なのです。

***

サラ、31歳。現在ルイ・ヴィトン本社の人事マネージャーをしています。 

サン・ドニで生まれた私は、こんな自分がどうすればLVMHグループのような素晴らしい企業に入社できるのだろうとよく考えていました。履歴書を送るのさえためらわれたほどです。でも、自分にこう言い聞かせました。最初から諦めるべきではない。反対に思い切って応募してみるべき。試してみたって損はないと。それが、そもそもの始まりでした。

私が、自慢に思っていることは、外国で働き、外国語で毎日仕事をこなし、外国で生活することができたことです。特段語学の才能を持ち合わせているわけでも、外国旅行をしたことがあるわけでもなかったのにです。私にとって外国で働くことは、とても重要でした。

約8年前からLVMHグループに勤務しています。2010年9月に採用担当としてヴーヴ・クリコに入社し、数ヶ月後にはメゾン ヴーヴ・クリコとクリュッグの人事開発責任者のポジションへキャリアアップする機会に恵まれました。

その後、海外勤務を通して、人事の業務に対する新しい視点や見識を広めたいと思うようになりました。モエ ヘネシーに入社するチャンスが訪れ、同社で人事マネージャーとして働きました。

結局、ロンドンのモエ ヘネシーで3年近く経験を積んだ末に、新たなチャレンジとして、ルイ・ヴィトン本社の人事マネジャーのポストに就くことができました。

ルイ・ヴィトンに入社したのは、何といっても、新しいキャリアを通じて、新しい世界、新しい業種を体験し、挑戦してみたかったからです。他の選択肢もありましたが、一番チャレンジしたいと思ったのがルイ・ヴィトンでした。エクセレンスと成功のイメージの裏にあるもの、この確立されたブランドの裏にあるものを見てみたい、舞台裏がどうなっているかを知りたいと思いました。特に人事の観点から、こうした成功を日々、裏で支えているのはどんな社員たちなのかを知りたいと思いました。もちろん、自分の仕事に付加価値を添えることによって、こうした成功に一役買いたいとも思いました。

一つのメゾンから別のメゾンへ移るときに高い壁となるのは、企業文化やマネジメントスタイルがそれぞれ異なっているという点です。しかし、ルイ・ヴィトンにはそんな壁などありません。LVMHグループのCEOたちには、個々のスタイルを打ち出し、独自の功績を残すということが許されているためです。私が物事を柔軟に考えることができるようになったのも、この多様性のおかげだと思います。まだ終わったわけではなく、この先、まだまだ冒険が控えています。グループを構成するさまざまな職務、組織、文化に関してこれからも探求していきたいです。

サラ、人事マネージャー

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ピスカタウェイ:アメリカにおけるルイ・ヴィトンの原動力

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Nagoya - 日本
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