Poste
As Field Coach Trainer your mission is to support and develop retail teams in the store and brand inductions in order to deliver best in-class world-class service excellence. The ideal candidate will be truly passionate about learning & training others, & and will serve as an inspiration to the retail community through regular visits to your designated store(s) by coaching in the spot, giving product training, supporting new launches, improving client experience through the teams, elevating service... amongst many others. In a nutshell, you will support stores to take the teams to a higher level & drive the feedback and coaching ethos.
Profil
Reporting to the Country/Regional Learning Manager, you will bring an entrepreneurial attitude across multiple stores to deliver outstanding Service Excellence & Brand Experience: Accompany retail managers: Responsible for multiple stores, partner with retail management to drive change: Service Excellence: Brand Experience: Other business priorities: On-boarding: Identify & support retail talents: