Poste
*Position: eRetail & Client Solutions IS Manager *Dept: IS&T - Engage in project and support activities for LV Korea on eRetail and Client applications and services. - Focus on omnichannel processes that aim at creating a unified and seamless experience for our customers regardless of their touchpoint with the Brand. - Play a vital role in digital operations of Korean market based in the Louis Vuitton Korea head office. - IS&T - Retail Support - eRetail - Client Development - Finance - Supply-Chain and Logistics - Customer Service - Asia Service Desk - Vendors & partners eRetail, CRM and Client projects and support This consists of two main activities: - Act as main entry point for business departments in countries and for the corporate teams on digital and omnichannel topics. - Lead regular business reviews with stakeholders on existing projects, execute business initiatives and campaign as well as service on support and incidents. - Maintain relationship with local actors (3PL, Payments, etc.) in various countries: service monitoring & evaluation, evolution roadmap, etc. - Interact with Asia Pacific zone office and the corporate head office in Paris.
Profil
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