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Do you possess a passion for enhancing customer satisfaction through efficient operations and service excellence? Are you a creative, solution-focused forward-thinker leader who is collaborative and can identify and scale processes and workflow opportunities via data analytics? We are seeking an experienced call-center Quality Assurance Manager for Louis Vuitton Client Service Center in Irving, TX that will lead a team in assessing, coaching, and implementing quality standards for inbound/outbound calls and written correspondence! In this role, the successful incumbent will:
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We offer a comprehensive benefits package that includes: Louis Vuitton is proud to be an equal-opportunity employer. Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce. In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the luxury and retail environment.