We are currently looking for Client Advisors to support our Louis Vuitton stores in Barcelona:
- As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
- You will strive to discover your Clients and their every need, and to guide them across the Brand.
- You will proactively reach out to your Clients in order to achieve individual and team goals.
DUTIES & RESPONSIBILITIES
- Drive and achieve individual and team objectives and be accountable for sales results
- Welcome every Client and provide the best Client experience
- Advise Clients across the Brand and all product categories
- Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
- Perform as a team-player, participate in all activities contributing to the overall objectives of the store
- Learn and master Brand and product knowledge
- Respect Louis Vuitton Brand standards in terms of grooming and behavior
- Follow the company’s policies and procedures
EXPECTED ATTITUDES & SKILLS
- Curiosity
- Empathy
- Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client’s)
- Commercial Mindset
- Passion for the brand
- Professional Attitude
- Responsibility & Ownership
REQUIRED EXPERIENCE
- Proficient Spanish and English, any other language is a plus.
- A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.
- Professional Superior studies in the area of sales & marketing and/or tourism is valued but not a requirement.
Louis Vuitton respects and promotes equal opportunities. We celebrate and embrace the uniqueness of each individual and are committed to creating an inclusive work environment.
