VIP Ambassador Assistant

New York 5th Av., United States
19 April 2022
Permanent Job

Position

As a VIC Ambassador Assistant, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.

You will proactively work to ensure that all VIC Ambassador’s clients are treated in a timely fashion and as directed by the ambassador.

Profile

  • Welcome every VIC Ambassador's Clients and provide the best Client Experience
  • Perform all administrative and operational tasks in support of the VIC Ambassador in order to keep the VIC Ambassador organized at all times, including, but not limited to:
  • Product curation
  • Managing and auditing reservations, consignments and product transfers
  • Creating and preparing for appointments (pulling products, setting up the Apartment, etc)
  • Managing client capture on ICON and securing up to date payment information
  • Ringing of sales
  • Maintain VIC Ambassador’s ICON phone to manage all client communication and appointments
  • Co-host appointments with the VIC Ambassador and attend store meetings for her/him
  • Process Client Sales in the absence of the VIC Ambassador
  • Perform as a team-player, participate in all activities contributing to the overall objectives of the VIC Ambassador
  • Respect Louis Vuitton Brand standards in terms of grooming and behavior
  • Follow the company’s policies and procedures
  • The Support Associate will not be utilized as floor coverage in the store, if there is an exceptional request by store management to utilize Support Associate on the floor sales can be sold as HOUS sales
  • Support Associate will be scheduled to mirror and/or cover for VIC Ambassador during peak travel, and vacation times, ensuring seamless clienteling of all VIC Ambassador clients
Reference: LVM16507