Training Manager, Client Service Center - Irving, TX

Irving, United States
06 July 2022
Permanent Job

Position

Are you passionate about facilitation, instructional design, and content building?

Louis Vuitton Client Service Center is seeking a Training Manager for our campus in Irving, TX! This role will play a critical role in building the capability of our dynamic team through the delivery of best-in-class learning solutions. This role is responsible for researching, developing, and designing creative training materials to drive a culture of learning and service to ensure the long-term effectiveness and adoption of training programs.

Profile

Successful candidates should have:

  • Minimum of 3+ years of learning & development experience which includes creating curriculum and content designed for both classroom and virtual settings
  • Demonstrated instructional design ability, use of ADDIE model and core learning theories, frameworks, and assessments
  • Experience with evaluating and implementing learning solutions
  • Continuous learning mentality
  • Demonstrated ability to run multiple priorities and projects in a fast-paced environment
  • Exceptional organizational skills and attention to detail
  • Highly proficient in Microsoft Office applications (PowerPoint, Word, Excel, Teams, Forms, etc.) and virtual instructor-led platforms (Teams or ZOOM)
  • Background preferred in call centers, sales, marketing, and customer service training ideally gained in an environment that requires an elevated level of interaction with Clients
  • Ability to travel as needed

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Reference: LVM17465