Team Lead, Holt Renfrew Vancouver
An exciting opportunity has arisen within Louis Vuitton for a high caliber and client focused Team Lead for our Holt Renfrew Vancouver store. As a role model for the team and wider business, you will need to demonstrate superb sales leadership skills in respect to building your personal client portfolio, driving client repurchase rates & cross selling thus ensuring that all business opportunities are maximized through efficient sales floor management while also ensuring that each client who visits the store has a memorable and world class customer experience.
In collaboration with the Store Manager, you will have ownership for the business by recruiting and developing the team, fostering & developing client relationships, while also being strategically agile in order to drive strong sales results. Additionally you will be responsible for providing market expertise in relation to client needs and developing strategies to maximize product performance by leveraging visual merchandising, client development training and team animations.
To be successful in this role you must be commercially minded with a thorough understanding of the luxury market ideally gained within the retail sector. With extensive people management skills and a flare for world class customer services, you will continuously strive to exceed our customers’ expectations. Given the fast paced nature of our business you must have an agile approach to your role and thrive working in a dynamic and evolving environment.