Summer Support - Client Advisor Palma de Mallorca

Palma De Majorca, Europe (sauf France)
20 January 2020
Limited contract

Position

We are currently looking for Client Advisors for our store located in Palma de Mallorca during the summer season (from the beginning of May until October).

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
You will strive to discover your Clients and their every need, and to guide them across the Brand.
You will proactively reach out to your Clients in order to achieve individual and team goals.

DUTIES & RESPONSIBILITIES


•Drive and achieve individual and team objectives and be accountable for sales results
•Welcome every Client and provide the best Client experience
•Advise Clients across the Brand and all product categories
•Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
•Perform as a team-player, participate in all activities contributing to the overall objectives of the store
•Learn and master Brand and product knowledge
•Respect Louis Vuitton Brand standards in terms of grooming and behavior
•Follow the company’s policies and procedures

Profile

EXPECTED ATTITUDES & SKILLS

  • Curiosity
  • Empathy
  • Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client’s)
  • Commercial Mindset
  • Passion for the brand
  • Professional Attitude
  • Responsibility & Ownership

 
REQUIRED EXPERIENCE
Proficient Spanish and English, German is a plus.
A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.

Reference: LVM10276