Store Manager - Manila
Makati City, Philippines
26 September 2021
PositionAs a Louis Vuitton Store Manager, you will be an ambassador of the Brand. You will lead and develop the store team through inspiring hands-on management and coaching. You will manage and coach your team into building sustainable Client relationships. You will strive to identify business opportunities and implement the related actions in order to ensure the achievement of your store’s goals. You will be directly accountable for developing the business and monitoring your store’s operations and budget.
ProfileIdeally with luxury retail background Business Acumen Customer Focus Hiring and Staffing Drive for Results Strategic Agility Building Effective Teams
Additional informationTeam Management and Development - Develop Managers to ensure their teams deliver the Louis Vuitton Promise to every Client - Support them with consistent coaching, identify their development and training needs, and those of their team - Identify, recruit and develop talents, secure succession plans - Translate strategic and business goals into concrete and individual actions and objectives - Set achievable yet challenging team and individual targets for the store; assess, monitor and manage performance to ensure these goals are achieved - Manage and motivate the team to drive the business: create a positive work environment, empower the team, encourage innovative solutions Client and Business Development - Lead and develop the business of the store, by cultivating a comprehensive and strategic understanding of it and relating to all relevant stakeholders - Maximize the potential of all product categories and universes carried in the store, capitalizing on all available support (visual merchandising, training, clienteling, events, regional office team) - Build a loyal clientele, leveraging all clienteling tools - Establish a Client-centric mindset in store to ensure the highest level of customer experience and achieve Client repurchase objectives - Be the voice of the store in your country by understanding business and local market to suggest actions and recommendations - Act as a Louis Vuitton ambassador in your local market, by proactively representing the Brand in relevant local activities (networking, PR) - Be aware of the competitive landscape and market trends Operations - Ensure policies, standards and Louis Vuitton procedures are communicated and implemented - Monitor store controllable expenses, supervise loss, asset protection and risk management and be accountable for inventory management