Senior Retail Learning Manager - Northeast

New York, United States
25 May 2021
Permanent Job


The Senior Retail Learning Manager will lead the learning strategy for the respective region, ensuring the planning and implementation of a structured training which addresses the needs & vision of the business and the team development needs of the teams. Through collaborative partnership, communication, follow up and coaching, the Senior Retail Learning Manager will ensure Store and Team Managers leadership skills are being developed by means of their competencies, and that store associates are trained on the needed skills to successfully perform their jobs. All with the goal of attaining service excellence through an elevated customer experience and enhanced brand sophistication.


To be successful in this role you must possess extensive training creation, implementation and facilitation expertise within the retail landscape, ideally within a fast-paced, client-centric, luxury business. With the ability to thrive in an autonomous and proactive environment, you will have a results driven approach to all areas of your role and take the initiative to identify and act on opportunities to improve and drive the training strategy for the business.

It is essential that you have a strong background in coaching employees at all levels and be skilled in providing effective and constructive feedback to drive behavioral change where needed. Experience leading multi-site teams within a high profile luxury retail brand is strongly preferred, as this role is primarily store based. 

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.

In addition to a generous benefits package*, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment. 

*Please note that restrictions may apply to part-time and temporary employees

Reference: LVM12934