Retail Performance - Internship
Based in Geneva and directly reporting to the Retail Operations Coordinator for Central Europe, you will be responsible for measuring and benchmarking the performance of the 14 stores in our region (Switzerland, Austria, Czech Republic, Hungary and Romania) across the main retail KPIs, providing regular reports to the stores, General Manager and department heads.
You will be a partner for the stores, support them with all their operational requests - needs and for our projects in the stores (ex: re-opening, launch of E-Commerce).
Your responsibility will be to analyse, report and improve our key performance indicators and calculate the commissions on a monthly basis.
You will support the stores, to perform their daily business in the most efficient way. For that you will incarnate the first point of contact.
To be successful in this role, you must have a thorough understanding of the luxury retail market, ideally gained by an experience in a retail store.
You should be customer oriented with a great interest for operational environment.
You have to be champion of solution and an expert in Excel. For that you have to demonstrate strong analytical skills, rigor and pay attention to details.
You are open minded, show curiosity, agile, flexible and able work in a fluid environment. Being able to cope with change and moving priorities, will help you to succeed.
Your English is fluent, French & German are an asset. You are available for a 12 months commitment for start at the end of July or beginning of August 2020.