Human Resource Metro Manager - New Jersey

Jersey City, United States
20 April 2022
Permanent Job


The Human Resources Metro Manager serves as a key business partner to the Regional Director of HR.  The role supports the HR function as it relates to development and engagement of talent, employee relations, onboarding, recruitment, implementation and administration of human resources programs and employment policies, personnel record-keeping, and compliance with federal/state laws and regulations.  


Recruitment and Onboarding:

  • Manage full- cycle recruitment for permanent and non-permanent roles
  • Source, identify and interview candidates to ensure a match for business needs and culture
  • Manage hiring and onboarding for all store positions from start to finish, in partnership with the Retail Learning Manager
  • Prepare compensation proposal requests and negotiate employment offers
  • Respond to all hiring inquiries to positively represent our brand
  • Work closely with the Store Management and Regional team members to conduct new hire onboarding and induction
  • Build proactive pipeline of candidates in the market for future openings for all areas of the business – including referrals of candidates to other local stores based off organizational and structural fit
  • Manage requisition process with Regional HR team and ensure legal compliance throughout recruitment process
  • Responsible for ensuring the maintenance of FTE budget and partner with Regional HR to maintain staff cost, headcount, and HR KPI’s
  • Maintenance of all relevant talent acquisition trackers

Talent Development and HR Store Support:

  • Identify key developmental needs and work closely with Store Management, Regional HR and Learning Manager to support and foster talent development and career growth for employees
  • Responsible for supporting with in retention, identification of talent, succession planning, career discussions with employees
  • Partner and provide guidance to support peer leadership and Senior Store Director on performance management, productivity touch bases, coaching and corrective actions, including Sales Action Plans (SAPs), Performance Improvement Plans (PIPs), etc.
  • Establish and maintain guidelines/communication for individual development plans
  • Manage and administer the annual review campaign (communication, management support and data collection), in partnership with Regional HR

Employee Relations

  • Manage Employee Relations cases ensuring compliance with federal, state, and local employment laws
  • Partner with Employee Relations’ center of excellence to investigate and provide guidance to managers regarding employee related concerns
  • Coach and educate managers on Human Resources relations skills (evaluations, conflict resolution, interpersonal skills, communication, teamwork, etc.)
  • Work closely and communicate frequently with the corporate Employee Relations team and Regional HR team to escalate matters respectively

Additional information


  • Manage the functional new hire process for all employees including securing applications, completing background checks, new hire paperwork, follow up and follow through of the full hiring process
  • Manage and schedule interviews for Senior Store Director and Team Managers
  • Work closely and partner with Corporate and/or Regional HR as store liaison on notifications of any leave of absence requests, worker’s compensation intake, benefits & compensation, payroll inquiries and all other related HR matters
  • Prepare and maintain accurate records, files, and reports, including responsibility for maintaining personnel records in compliance and conjunction with the NY corporate office; time keeping, reconciliation of hours and all HR related forms
  • Maintain a strong relationship with regional and corporate HR partners and Regional Vice President
  • Ensure compliance with federal, state, and local employment laws, as well as with LV policies and procedures and their communication to employees
  • Implement and interpret HR employment policies and procedures
  • Work closely and communicate frequently with the corporate Employee Relations team and Regional HR team to escalate matters respectively
  • Consistently demonstrate skills critical for managerial success including leadership, decisiveness, flexibility and sound business judgment
Reference: LVM16518