Expert Advisor (Watches & Jewellery)
12 January 2021
As an Expert Advisor, you will be an ambassador of the Louis Vuitton Brand, with a special focus on Watches and Jewellery (W&J).
Be an Exceptional Client Advisor
- Achieve individual and team objectives and be accountable for the sales results of the W&J category
- Welcome every Client and enhance their experience, setting the example of the best Client experience
- Closely follow existing Clients, proactively recruit new Clients, leveraging the different clienteling tools to engage and build long term Client relationship
- Provide expertise and comprehensive advice on the W&J category to Clients (whether technical or style related), supporting team members when they have Clients requiring more detailed information.
- Be a strong style advisor for your Client, assess the Client’s needs and style and match with product recommendations
- Perform as a team player, participate in all activities contributing to the overall objectives and product categories of the store
Show Ownership and Support Store Team for the W&J Category
- Be the ambassador and role model for the W&J category, demonstrating an active genuine passion and strong enthusiasm
- Master a deep knowledge of your product category and be able to deal with the most demanding Client situations
- Partner with the Team Manager and Field Coach Trainer to develop selling skills and product knowledge in the store
- Nurture a thorough knowledge of the competition