E-Retail Intern

London, United Kingdom
05 April 2022


As the E-Retail Intern you will act as a key point of contact, partnering closely with our Client Services team based in Brussels, as well as the local Client Development and Supply Chain teams. In addition, you will have frequent interaction with the Digital teams in Paris, building relationships and leveraging tools. You will work alongside the e-Retail Manager to support in the day to day trading of the Louis Vuitton UK website. Excellent written and verbal communications skills are a must for this role, as well as an entrepreneurial and innovative spirit and mindset.


  • Take ownership of initiating store page updates and general maintenance – including opening hours, store offer and special mentions
  • Ensure the website homepage is frequently updated, taking into consideration new launches & local product pushes.
  • Ownership of Email Marketing set up and sending for the market. Feeding into strategy for targeting & segmenting, ensuring optimised performance.
  • Localising the copy for articles and editorial content on the website using Digital Asset Management Software
  • Assist in weekly, monthly & quarterly trade reviews & analysis, as well as assisting in future trade planning
  • Together with the e-Retail Manager, regularly monitor and review client purchases
  • Assist in local E-Retail activities and initiatives as required
  • Collaborating with Client Service in Brussels on all CRM gifting initiatives
  • Support the testing and development roadmap, carrying out UAT tests and partnering with the e-Retail Coordinator
  • Act as a general first line support to the e-Retail Manager as well as to the stores
  • Complete various administrative tasks daily, ensuring that all work is completed to a high standard

Additional information

  • Strong analytical skills with a keen interest in gaining insights into various digital marketing strategies
  • A curious mindset, with the ability to think outside the box
  • An innovative individual, someone who can bring solutions and challenge ideas
  • Organisational skills are key, as well as the ability to prioritise multiple tasks in an ever evolving work environment
  • Strong Excel skills and previous administration skills are key
  • Excellent interpersonal skills with the ability to establish professional working relationships with both internal & external contacts
  • Exceptionally strong written and verbal communication skills are essential
Reference: LVM16338