Client Advisor W&J Chinese Speaker El Corte Ingles Castellana

Madrid, Spain
19 December 2021
Permanent Job

Position

Louis Vuitton is seeking a part-time Client Advisor ( 20 hours) with strong sensitivity & expertise in Watches & Jewelry, and fluent in Chinese, for our store located in Madrid El Corte Ingles Castellana. 

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every client is treated according to the Louis Vuitton promise. You will strive to discover your clients and their every need, and to guide them across the Brand. You will proactively reach out to your clients in order to achieve individual and team goals.

This is an opportunity for those who thrive in a fast-paced environment, see themselves as more than a Sales Associate but as a true personal "advisor". This position is tailored-made for someone who is seeking to grow their career in a luxury retail environment, has a strategic sales mindset, the willingness to learn and a passion for creating and nurturing meaningful relationships with an international clientele.

Profile

DUTIES & RESPONSIBILITIES

  • Drive and achieve individual and team objectives and be accountable for sales results,
  • Welcome every Client and provide the best Client experience,
  • Advise Clients across the Brand and all product categories,
  • Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty,
  • Perform as a team-player, participate in all activities contributing to the overall objectives of the store,
  • Learn and master Brand and product knowledge,
  • Respect Louis Vuitton Brand standards in terms of grooming and behaviour,
  • Follow the company’s policies and procedures.

 

 

Spanish, English & Chinese are mandatory. 

Additional information

EXPECTED ATTITUDES & SKILLS

  • Strong knowledge and expertise in Watches & Jewelry retail sector, 
  • Curiosity,
  • Empathy,
  • Agility,
  • Commercial mindset,
  • Passion for the brand,
  • Professional attitude,
  • Responsibility & Ownership,
  • Fluent Spanish, Chinese &  English.
Reference: LVM15072