Client Advisor

Hong Kong, Hong Kong SAR
30 March 2022
Permanent Job

Position

OVERALL MISSION: 

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job Duties & Responsibilities

  • Drive and achieve individual and team objectives and be accountable for sales results
  • Welcome every Client and provide the best Client experience
  • Advise Clients across the Brand and all product categories
  • Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
  • Perform as a team-player, participate in all activities contributing to the overall objectives of the store
  • Learn and master Brand and product knowledge

Profile

Key Requirements & Competencies

  • Passionate in retail or service oriented industry
  • Excellent interpersonal, communication and client relations skills
  • Client centric, proactive and positive in approach
  • Good team player with high levels of motivation, able to work under pressure
  • Strong sense of responsibility and ownership
  • Passion for the brand and fashion
  • Proficient in Cantonese, Mandarin and English

*Fresh graduates with internship experience in retail will also be considered

Additional information

All applications will be treated in strict confidence and used only for recruitment purpose. Applicants who are not invited for interview within four weeks may be considered for other suitable positions within the Group over a one-year period, after which their personal data will be destroyed.

Reference: LVM15165