Call Center: Client Advisor, Client Service Center - (On-site & Seasonal Hire)
Louis Vuitton is seeking seasonal full-time Client Advisors in the Dallas, TX area, who enjoy creating memorable experiences to join our Client Service Center team in Irving TX!
Our Client Advisor is an Ambassador and Guide through the Maison of Louis Vuitton. With us, every career is a journey, filled with excitement and challenge, desire and adventure. Today, we invite you to start your own!
This is an opportunity for those who excel in a fast-paced environment and see themselves as a true personal ‘advisor’.
Successful candidates will possess a curiosity and willingness to learn, be empathic and agile, and have a genuine passion for forming long-term relationships with a global clientele. We value forward-thinking individuals, eager to supply their creativity and abilities to the success and strong heritage of the brand.
Candidates should have experience working in a client-centric environment or a strong history involving customer service and dealing with a diverse clientele. We are seeking someone motivated to continuously improve personal performance, who possesses elevated interpersonal skills, and the curiosity to discover and delight our clients.
This role does require the availability to work full time (including one weekend day) and on-site at our Irving campus.
The CSC Client Advisor will:
- Handle a complete range of calls including (but not limited to): product inquiries and sales, fielding calls for connected store services and associates, store information or location, after-sales service support, policies, customer service issues, etc.
- Maintain the highest degree of customer service every day by demonstrating outstanding service leadership in the areas of phone quality, complaint resolution, product awareness, and store relations.
- Build and maintain clientele to enhance relationships and brand loyalty.
- Learn and master the Brand and product knowledge.
Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture focused on meaningful strategies aimed at creating an inclusive workforce.
In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.