Assistant Client Development Manager – HK & Macau (Events) (6-month Maternity Cover)

Hong Kong, Hong Kong SAR
06 June 2022
Temporary Job

Position

Job Duties & Responsibilities

  • Lead and implement local events strategy to support retail needs - both in store and external events: (70%)
    • Define CRM action plan based on understanding of different clientele and align the zone’s strategy and objectives
    • Define target customer segments and yearly event plan
    • Discuss and determine target selections for invitations together with retail managers and stores
    • Define guidelines and monitor the budget for in-store CRM events, communicate regularly with Paris CD team
    • Optimize the various CRM Actions to ensure that the CRM KPIs are met
  • Possess a basic understanding of how CRM tools work, familiarity with basic Excel and able to assist with simple data reporting and result consolidation for animations + events (30%)
  • Maintains active and regular communication with retail teams to best serve all retail event / in store animation needs; act as strong bridge between retail teams and office functions
  • Maintains open communication with CD team in Paris for regular information sharing and updates on local needs and plans for events and animations
  • Assist Client Development Manager to identify and implement potential partnerships for collaboration and new client acquisition
  • Monitor clienteling results on regular basis, consolidates information and compiles reports for regular information sharing between office departments and with Paris CD team.

Profile

Key Requirements & Competencies

  • 3+ years of working experience, background in luxury is a plus
  • Fluent in English, Cantonese. Mandarin and French would be advantageous
  • Self-confident and enjoys interacting with others, a real ‘people’ person
  • Strong communicator both in writing and in person
  • True team player and hard worker, works well under pressure
  • Ability to multitask and work in fast paced environments
  • Creative and able to think outside the box to generate new ideas
Reference: LVM17126