“I think it’s important for both office and retail teams to experience each other’s working environments whenever possible. It promotes greater understanding of how our different professions all fit together,” reflects Pascal, Stock Associate at Louis Vuitton Maison Champs-Elysées.
Working collectively across métiers is a more than a mindset at Louis Vuitton, where teams organize occasions to learn from each other’s savoir-faire and find new approaches. During the busy festive period in France, retail teams enjoy inviting their office-based counterparts to support them on the store floor.
The year 2020 was no exception. Store Managers and Human Resources teams cooperated to establish a list of participating locations including Louis Vuitton Maison Champs-Elysées, Louis Vuitton Lille and Strasbourg. Office teams signed up to support in a variety of retail roles such as welcoming clients in store, assisting them in collecting online orders and even helping out with stock management.
“Initiatives like these are always rich in insights. It’s an opportunity to form stronger relationships across the Maison and to discover how our different perspectives and expertise help us succeed as one,” adds Juliette, HR Development Coordinator based at the EMEA headquarters office in Paris.
The professional ‘swap’ of sorts deepens mutual understanding of the Maison’s different universes. Those who take part form new relationships and come away with a fresh perspective, looking forward to putting ideas into action in the new year.