Client Advisors (Kuala Lumpur)

Kuala Lumpur, Malaysia
04 August 2020
Permanent Job

Position

  • Customer Service and Sales
    • Ensure that the “Louis Vuitton Signature” selling and service approach is used in every customer interaction.
    • Engage in up-presentation, cross presentation and multiple presentation for all product categories.
    • Develop and strengthen customer relations, and groom a repeat customer base and utilizing tools available.
    • Perform follow up calls to clients to introduce new products lines.
  • Store Operations
    • Operate the Retail Management System, in all areas relating to sales transactions, payment, stock inquiry and customer database input.
    • Understand the importance and ensure growth of customer database capturing.
    • Provide customer feedback on products, especially newly launched products.
  • Stock Management
    • Properly receive, display, and store merchandise according to company guidelines.
    • Completely understand and undertake the inter store transfer of merchandise according to company guidelines.
    • Understand the stock level of Best Sellers, Medium Sellers, Slow Sellers and promote accordingly.
  • Store Maintenance
    • Understand and implement proper visual merchandising according to company guidelines, both in the window and in-store displays.

Additional information

 

Customer service focused mentality                                                                                        Highly driven to achieve sales targets

Adaptable and able to work in a fast paced work environment.
High integrity, reliable, trustworthy, and detail oriented
Good interpersonal and communication skills
Candidates who submit full CV updated with picture will be given priority                

Reference: LVM10957