Louis Vuitton is seeking a strong commercially minded Team Manager, for our brand new store in Madrid, Serrano. The ideal candidate will need to bring a strong local clienteling mindset and be the leader together with the Store Manager, in overall business and team.
ESSENTIAL DUTIES & RESPONSIBILITIES
Selling and Floor Management
- Act as a role model demonstrating sales leadership to the team, support them with their own sales foster cross-selling and Client repurchase.
- Build and develop own client portfolio.
- Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the LV standards are achieved.
Team Management
- Support team with consistent coaching; identify their development and training needs, partner with Field Coach Trainer to tailor individual action plans.
- Identify, recruit and develop talent, secure succession plans in collaboration with Store Manager.
- Set individual and team goals; proactively assess and manage performance against expectations.
- Manage and motivate the team to drive the business: create a positive and harmonious work environment, foster cooperation within the team and between managers.
Client & Business Development
- Support the team in building long term Client relationship, leveraging the different clientele tools.
- Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client related situations.
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Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training).
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Proactively provide the Country office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within team.
- Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animations.
Operations
- Is knowledgeable enough on shop floor procedures and sales operations to help the sales team in daily floor activity.
