Duties & Responsibilities
Drive the Client Strategy
- Support the Retail team in identifying opportunities in the Women's Ready-to-Wear (WRTW) business, through interactions with new and existing clients, and to work with the Store Manager on a continuation plan on how to sustain expectations of such clients through the various Client Advisors
- Collaborate with the Merchandising team in proposing and implementing adequate commercial actions to increase the WRTW business and build the full silhouette mindset.
- Update and share with the team on current fashion trends and styles, using both internal and external resources
- Participate and support in local and zone WRTW events, projects and new product launches
- Align with regional Retail Learning department on projects
Elevate the Client Experience
- Collaborate with the Retail team in providing one on one personalized styling service (covering all categories of Vuitton products) to clients, with the objective to create the complete Vuitton silhouette
- Assist the Retail and Client Development teams on hosting, and support Client Advisors in the selling process by providing styling advice with the objective of increasing cross-selling and upselling through vision on full silhouette
- Participate and support the Client Advisors in high profile Clients and High-End sales
- To provide feedback on clients, business opportunities etc.
Retail Support and Training
- Coach and conduct workshops / trainings for the Retail teams (i.e. Client Advisors and Team Managers) with alignment with respective store managers to elevate on full silhouette styling and personal styling
- Prepare the relevant materials and tools to conduct the workshops / trainings
- Collaborate and align with WRTW Merchandising team on collection trainings
- Support in styling related training and client-related events
- Provide other styling related services, which the Company may require from time to time
