Responsibilities
Manage the team taking in charge the implementations, evolutions and RUN support of the Louis Vuitton Enterprise Solution initiatives in an Agile organization
- Build the robust team with expertise and dedication, inspire colleagues in and out of IS&T department being the trusted advisor
- Build the strong relationship with HQ Enterprise Solution and other teams as well as the counterparts in regions by sharing information and getting alignment for better efficiency and effectiveness
- In relation with local business teams for issue identification & solving, enhancement collection, enhancement validation, solution customizing
- In relation with the HQ IS&T for “core” enhancement set-up, enhancement developments and solution support
- Critical business operation support (commercial and non-commercial):
- Sales and payment data reconciliation in various systems (POS/ERP/BI/e-commerce platform) in order to secure LV’s financial report
- Order to Cash monitoring being the control tower of end to end flow
Required Competencies
- At least 5 years of people management experience
- At least 5 years of experience to manage SAP system in SD/MM or FICO (ECC EHP7), experience of S/4 HANA migration project or daily support as plus
- At least 3 years of experience of project management in small/medium size of projects
- Experience to manage OMS solutions such as Manhattan, Oracle (OROB, OROMS), IBM Sterling, Order Dynamics, Salesforce + Fluent Commerce
- Experience to work closely with teams managing Supply Chain, Warehousing, Distribution, Finance, e-Commerce, Call center and retail store
- Language: Business level of Japanese and English (French as a plus)
- Strong communication and presentation skills in English and Japanese
- Customer-oriented mindset
- Preferred if having knowledge and experience of Retail Omnichannel flow (store/call center/e-commerce, etc.)
- Preferred if having the basic understanding of accounting & finance
- Preferred if certified: PMP, ITIL
- Experience to work in multi-cultures and diversity work environment is preferred
Future Opportunities
- IS&T Director in Japan
- Enterprise Solution Manager in Hong Kong
- Business Solution Back Office Manager in another brand within LVMH Group
- Lead of global project from region (not position but assignment)