Logistics & Supply Chain
- Provide leadership for non-exempt employees that both maximize and optimize resources in support of the company’s goals and objectives in serving clients.
- Design and implement strategies to ensure work force is flexible and can respond to variations in workflow.
- Ensure that the performance goals are set and achieved, through the proper execution of performance metrics as it relates to Productivity, Safety, Quality and Customer Service.
- Work closely with employees to communicate and educate on work instructions, policies, procedures and process improvement initiatives.
- Work and communicate with DC to follow up on day-to-day workflow for stock refresh and reverse flow.
- Support Direct to Client and Store Support teams on Logistics inquiries and client escalations.
- Support second shift production team on all supply chain and logistics requests.
- Participate in department projects and continuous improvement.
- Leads the supply chain team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs).
- Implement appropriate safety guidelines and investigate injuries or unsafe conditions.
- Provide direct supervision & coaching to supply chain team.
- Oversee the daily operations of the warehouse & shipping areas.
- Provides direct support to manufacturing operations through managing incoming requirements and scheduling of production work orders
Operations:
- Foster cross-department collaboration by working closely with supervisors, managers, etc.
- Proactively provide manager with recommendations and feedback regarding overall opportunities, leveraging expertise and knowledge within the team.
- Support the overall business, convey enthusiasm and passion, share information and mentoring, improve operations, define and implement action plans to enhance performance.
- Ensure business opportunities are maximized through efficient floor management, being a visible presence and support, exploring creative solutions that will benefit the client and the brand.
- Communicate, support, maintain and ensure adherence to department and company standards, policies and procedures; providing feedback on discrepancies and needed changes.
- Monitor staff adherence to time and attendance, dress code and work environment guidelines.
Team Support and Development:
- Support manager by defining performance targets, providing consistent coaching, helping to identify the team’s development and training needs, and offering suggestions for individual action plans
- Assist manager by making recommendations in identifying, recruiting and developing talents, securing succession plans in collaboration with manager.
- Lead and motivate the team to drive business: create a positive and harmonious work environment, build a strong team spirit and foster cooperation within the team and between managers.
- Execute necessary training and coaching to ensure commitment to KPI metric targets.
Minimum Qualifications:
- High School Diploma, Bachelor’s Degree is a plus
- Ability to work independently with a high level of initiative
- Ability to multi-task to make quality and timely decisions.
- Strong analytical, organizational and basic math skills.
- Strong oral and written communication skills to develop and maintain relationships
- Systems aptitude, including proficiency in Excel and Word.
- Willingness to learn (customs laws, systems and computer skills)
- Bilingual, English/Spanish fluency is a plus
