Customer Service
- Greet each client with the highest degree of courtesy and professionalism
- Assess each client's needs and direct clients to the appropriate department
- Act as Maison Host, upholding the Louis Vuitton Service Commitment. If necessary, accompany the client to their desired department to provide clients with a virtual or physical store tour to familiarize them with our Maison.
- Advise clients of the various resources and services available to them at the Maison.
- Possess a thorough understanding of all products and services as the Maison and convey this information to clients in a professional, enthusiastic and personal manner
- Volunteer and offer clients beverages service and client amenities
- Cheerfully thanked the client when departing the Maison.
- Express gratitude and thank them for their visit and convey a desire to see them again.
- Maintain daily calendar of client appointments and ongoing interview events in store.
- Respect Louis Vuitton brand standards in terms of grooming and behavior.
- Follow the company's policies and procedures