About the job
The role of the Client Service Advisor is to guarantee the quality of the answer to all the Retail and Web clients regarding all product categories, services offered and procedures. In addition, the advisor aims to make sure that the KPIs are followed and achieved. The advisor will work to promote the image, brand and products of Louis Vuitton. In addition to this they will support the Client Service Manager to ensure the efficient running of the Client Service Centre through the completion of daily tasks and projects.
Profile
Additional information
The advisor represents the Client Service within Louis Vuitton. The advisor builds and maintains close relationships with the Client Team in-store within all the connected countries. The advisor provides the Client Service Manager with regular feedback on systems, operations and client interactions.